Senior Field Service & Controls Support Lead

Inpro/Seal LLC; Rosenberg (TX); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

401(k) savings plan

Medical, dental, and vision insurance

Wellness programs

Paid time off

Job summary

Inpro/Seal LLC in Rosenberg, TX, is looking for a Field Service Support Lead. This role requires extensive experience in technical support for automation systems, providing crucial customer service and support for control panels. As a senior technical resource, you will provide advanced troubleshooting and lead communication between cross-functional teams.

The position emphasizes mentoring, technical guidance, and managing complex issues. Candidates should have a strong educational background in engineering or related fields with at least 15 years of relevant experience. The work is hybrid, providing flexibility for the ideal candidate.

Qualifications

• Minimum 15 years of experience in field service or technical support.
• Strong understanding of industrial control systems.
• Ability to interpret electrical schematics and technical documentation.

Responsibilities

• Provide advanced technical support for control panels and automation technologies.
• Serve as the technical escalation resource for complex issues.
• Assist with coordination of field service schedules and requests.

Skills

Technical troubleshooting

Customer support

Problem-solving

Root-cause analysis

Technical guidance

Education

Associate or bachelor's degree in engineering or related field

Tools

PLCs

HMI systems

Job description

Inpro/Seal LLC in Rosenberg, TX, is looking for a Field Service Support Lead. This role requires extensive experience in technical support for automation systems, providing crucial customer service and support for control panels. As a senior technical resource, you will provide advanced troubleshooting and lead communication between cross-functional teams.

The position emphasizes mentoring, technical guidance, and managing complex issues. Candidates should have a strong educational background in engineering or related fields with at least 15 years of relevant experience. The work is hybrid, providing flexibility for the ideal candidate.