Senior Field Property Claims Adjuster

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises seeks a claims professional to handle moderate to complex homeowner property insurance matters for the Interinsurance Exchange, ensuring compliance with all regulatory requirements. Investigations, damages evaluation, negotiation strategies, and claims resolution will be core responsibilities exercised with discretion and independent judgment.

The role includes field and office duties, interaction with insureds and vendors, and coordination with internal teams.

Qualifications

• Bachelors Equivalent combination of education and experience.
• 4-6 years Prior claims handling experience. Required
• 4-6 years Property claims administration experience. Preferred
• 1-3 years Experience in the construction industry. Preferred
• Working knowledge of claims software.
• Moderate knowledge of insurance, fault assessment, negligence and subrogation principles required.
• Comprehensive understanding of vehicle and building repair procedures and third-party liability issues.
• Working knowledge of Microsoft Office suite, general computer software and claims software.
• Moderate leadership skills necessary.
• Advanced organization and planning recognition skills required.
• Advanced oral and written communication skills required.
• Advanced interpersonal skills required.
• Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
• An insurance/claims adjuster license may be required for claims administration in specific states.

Responsibilities

• Identify and obtain statements from insureds, vendors and witnesses. Conduct investigations to determine coverage and damages.
• Explain benefits, coverages, and claims process in compliance with regulatory requirements.
• Evaluate and determine claim values upon receipt and assessment of property damage data.
• Negotiate within settlement authority with insureds to resolve claims.
• Update databases and document and update claim files via company systems (CACS, HUON, HOC, GUIDEWIRE).
• Control expenses for areas of responsibility.
• Verify and interpret coverage by gathering necessary information to ensure policy applicability.
• May attend and participate in legal proceedings.
• Respond quickly and effectively to customer needs and problems.

Skills

Bachelors Equivalent

Claims handling experience

Property claims administration

Construction industry experience

Microsoft Office & claims software

Education

Bachelor's degree or equivalent

Claims adjuster license may be required

Tools

CACS

GUIDEWIRE

HUON

HOC

Job description

AAA Auto Club Enterprises seeks a claims professional to handle moderate to complex homeowner property insurance matters for the Interinsurance Exchange, ensuring compliance with all regulatory requirements. Investigations, damages evaluation, negotiation strategies, and claims resolution will be core responsibilities exercised with discretion and independent judgment.

The role includes field and office duties, interaction with insureds and vendors, and coordination with internal teams.