Senior Field Operations Lead – Cross-Functional, KPI-Driven

RXO Inc.; Olive Branch (MS); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with up to 5%公司

Pre-tax accounts to help streamline E

Company-paid disability and life insur

Employee Assistance Program (EAP)

Career and Leadership Development Prog

Paid time off, holidays, and volunteer

Job summary

RXO Inc. in Olive Branch, Mississippi, seeks a Field Operations Manager to lead a high-volume, cross-functional operation across warehouse, transportation, customer, and carrier teams. You will coordinate with multiple functions to drive performance and standardize processes in a 24x5 environment.

Qualifications include at least 5 years in logistics or complex operations, strong stakeholder influence, and proficiency with MS Project, Excel, and PowerPoint. Bachelor’s degree preferred.

Qualifications

• 5 years of logistics, transportation, or complex operations experience.
• Demonstrated experience leading across multiple functions and influencing stakeholders without direct reporting relationships.
• Strong group presentation, communication, and negotiation skills, with the ability to work across organizational levels and with external partners.

Responsibilities

• Lead a complex, high-volume operation across multiple functions, establishing countermeasures and improvement plans to meet customer KPIs.
• Coordinate with cross-functional teams to own, track progress, resolve dependencies, and drive timely corrective actions.
• Monitor transportation teams against KPIs and implement recovery plans as needed.
• Work with 3rd party warehouse and transportation activities in a 24x5 operating environment, coordinating responses to disruptions and continuity events.
• Develop and maintain standardized work procedures aligning customer requirements with 3PL execution.

Skills

Logistics management

Cross-functional leadership

Stakeholder influence

Communication

Data analysis

Education

Bachelor’s degree

Tools

MS Project

Excel

PowerPoint

Job description

RXO Inc. in Olive Branch, Mississippi, seeks a Field Operations Manager to lead a high-volume, cross-functional operation across warehouse, transportation, customer, and carrier teams. You will coordinate with multiple functions to drive performance and standardize processes in a 24x5 environment.

Qualifications include at least 5 years in logistics or complex operations, strong stakeholder influence, and proficiency with MS Project, Excel, and PowerPoint. Bachelor’s degree preferred.