Senior Field Manager, Crisis Response & Community Impact

Illinois Peace Project; Chicago (IL); On-site; USD 73,000 - 81,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Teladoc services

401K with employer match

Job summary

Metropolitan Family Services in Illinois is seeking a Senior Field Manager for the Crisis Prevention Response Unit (CPRU) at the Metropolitan Peace Academy. You will coordinate field operations and guide CPRU staff to ensure community safety and program fidelity.

The role requires 4+ years of street outreach and leadership experience, with strong communication and crisis intervention training. This is a frontline, mission-driven position offering varied shifts and a salary range of $73,000 to

Qualifications

• 4+ years of successful street outreach.
• Experience leading or supervising a team.
• High School Diploma or equivalent required.
• Bachelor’s degree preferred.
• Graduate of the Metropolitan Peace Academy preferred.
• Experience or training in crisis intervention preferred.
• Knowledge of nonviolence, restorative justice, and trauma-informed practices.

Responsibilities

• Coordinate and organize the daily activities of Field Managers and Crisis Responders within CPRU.
• Conduct regular field compliance checks for MPI partner organizations and communities.
• Provide oversight into the deployment strategy for assigned CPRU staff members.
• Conduct strategy planning and debrief meetings.
• Maintain situational awareness in fast-paced environments with public activity.
• Serve as on-ground liaison with Regional Leads and CPD to inform CPRU needs.
• Coordinate with public safety, emergency responders, law enforcement, and community partners.
• Provide technical support to implement new strategies and document program fidelity.
• Manage relationships with community organizations, gang intervention leaders, law enforcement, and academics.
• Other duties assigned.

Skills

Street outreach

Team leadership

Verbal communication

Written communication

Trauma-informed practices

Education

High School Diploma

Bachelor’s degree preferred

Metropolitan Peace Academy graduate preferred

Job description

Metropolitan Family Services in Illinois is seeking a Senior Field Manager for the Crisis Prevention Response Unit (CPRU) at the Metropolitan Peace Academy. You will coordinate field operations and guide CPRU staff to ensure community safety and program fidelity.

The role requires 4+ years of street outreach and leadership experience, with strong communication and crisis intervention training. This is a frontline, mission-driven position offering varied shifts and a salary range of $73,000 to