Senior Field Install Operations Lead

Alliance Laundry Systems LLC; Corona (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Alliance Laundry Systems LLC is seeking a Manager – Install to lead field installation teams for commercial laundry equipment. You will supervise installers, coordinate schedules, and drive on-site execution with a strong focus on safety and quality.

The role emphasizes hands-on leadership, process improvement, and collaboration with management on performance feedback and operational updates. Travel will be substantial to cover assigned territories.

Qualifications

• High School diploma or equivalent required; associate or bachelor’s degree preferred.
• 5+ years of work experience in equipment installation or related commercial environment preferred.
• 2+ years of indirect leadership experience, such as a lead installer or equivalent required.
• Knowledge of single-phase electric power equipment required.
• Experience with telephone and email/ticketing dispatch system-based customer support preferred.
• Proficient in MS Outlook, Word, and Excel.

Responsibilities

• Supervises day-to-day installation operations to ensure timely completion and efficient response to customer needs.
• Coordinates installation schedules, labor needs, and project priorities based on commitments, equipment, and territory.
• Serves as the first point of escalation for installation issues and customer concerns.
• Regularly performs installation work as a working lead with the installation team.
• Provides hands-on coaching and technical guidance to installers to build skills and ensure quality.
• Reviews installation work orders, labor entries, parts usage, and related records for accuracy and timeliness.
• Monitors installation inventory, tools, materials, and vehicles to support readiness and efficiency.
• Supports continuous improvement by identifying opportunities to improve installation efficiency and customer experience.
• Supports hiring, onboarding, and training of installers; reinforces safety and installation standards.
• Promotes safe work practices and ensures proper use of tools and equipment.

Skills

Leadership

Mechanical acumen

Organizational skills

Analytical skills

Business acumen

Communication skills

Customer focus

Strong work ethic

Resilience

Reading drawings

Education

High School diploma or equivalent

Associate or bachelor's degree in business, mechanical, electrical, industrial, or related field

Tools

MS Outlook

MS Word

MS Excel

Job description

Alliance Laundry Systems LLC is seeking a Manager – Install to lead field installation teams for commercial laundry equipment. You will supervise installers, coordinate schedules, and drive on-site execution with a strong focus on safety and quality.

The role emphasizes hands-on leadership, process improvement, and collaboration with management on performance feedback and operational updates. Travel will be substantial to cover assigned territories.