Senior Field Engineer — Real-World Deployment Expert

EPIC iO

Midland (TX)

Hybride

USD 90 000 - 120 000

Plein temps

14 jours+

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Résumé du poste

EPIC iO is seeking a Senior Field Engineer to support complex field technology deployments, providing advanced installation, configuration, testing, troubleshooting, and on-site support. You will work closely with project managers, technicians, clients, and cross-functional teams to ensure deployments meet customer and technical requirements.

The role emphasizes safety, documentation, and continuous learning, with travel to on-site locations as needed.

Qualifications

Five+ years of experience in field engineering or related field deployment.
Strong knowledge of networking, hardware configuration, system integration, installation, and troubleshooting.
Proven problem-solving, analytical thinking, and technical documentation skills.
Ability to work with project teams, customers, and cross-functional stakeholders.
Understanding of project management principles, scope, documentation, and risk management.

Responsabilités

Support execution of complex field technology projects with installation, configuration, testing, and troubleshooting.
Assist with project plans, site readiness, technical approach, and documentation.
Lead or support technical validation of systems before handoff to customers.
Troubleshoot escalated issues and document root cause, actions, and lessons learned.
Conduct site visits to evaluate feasibility, risks, and customer readiness.
Coordinate with customers, PMs, technicians, and stakeholders to communicate status and risks.