Senior Workplace Deployment Field Engineer (Remote)

Computacenter; San Francisco (CA); Ibrido; USD 180.000 - 230.000; Tempo pieno

Descrizione del lavoro

Computacenter is seeking a Field Engineering Subject Matter Expert focused on Workplace delivery to define how large, complex programs are scoped, prepared, delivered, validated, and improved. This senior IC role combines deep field deployment with creating standards, work packages, and scalable delivery capability across the opportunity and delivery lifecycle.

You will support Sales and Solutions on complex opportunities, validate field feasibility, improve estimating assumptions, and help

Competenze

• Ten or more years of progressive experience in workplace technology, field deployment, end user computing, or related professional services delivery.
• Experience delivering complex multi-site or enterprise programs.
• Experience building technical standards, deployment playbooks, work packages, checklists, training, or other repeatable delivery artifacts.
• Experience supporting customer facing technical discussions, sales pursuits, solution development, estimating or costing, and statements of work.

Mansioni

• Serve as the practice level technical authority for Workplace delivery across Field Engineering.
• Actively support complex customer pursuits and the sales motion by reviewing scope, field conditions, technical assumptions, acceptance requirements, labor drivers, and delivery risk.
• Partner with Sales, Solutions, and Costing / Estimating to determine technical feasibility, proper scoping, supportability, and grounding in field experience.
• Develop and maintain repeatable technical standards, work package requirements, methods, readiness criteria, quality checklists, testing requirements, documentation standards, and acceptance evidence.
• Define repeatable deployment, staging, validation, asset capture, user/site readiness, recovery, and closeout methods for high volume workplace programs.
• Support Project Engineers and delivery teams during complex deployments, escalations, quality issues, root cause analysis, and customer recovery situations.
• Assess partner technical capability and readiness for defined work types while partner sourcing and commercial ownership remain with the appropriate teams.
• Analyze recurring defects, delivery results, and material planned vs actual execution gaps and convert lessons into stronger standards and training.

Conoscenze

Field engineering

Workplace tech

End user computing

Technical standards

SOW & estimating

Communication skills

Travel readiness

Mentoring

Partner engagement

Formazione

Bachelor's degree in technical discipline

Descrizione del lavoro

Computacenter is seeking a Field Engineering Subject Matter Expert focused on Workplace delivery to define how large, complex programs are scoped, prepared, delivered, validated, and improved. This senior IC role combines deep field deployment with creating standards, work packages, and scalable delivery capability across the opportunity and delivery lifecycle.

You will support Sales and Solutions on complex opportunities, validate field feasibility, improve estimating assumptions, and help