Senior Field Engineer: Workplace Deployment SME

Computacenter; Seattle (WA); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Computacenter is seeking a Field Engineering Subject Matter Expert focused on Workplace delivery to help standardize and scale large programs. This senior technical individual contributor will turn field experience into artifacts, playbooks, and training, spanning the full delivery lifecycle.

You will support complex deployments, validate feasibility, and drive quality improvements across multi-site programs, with remote work and regular travel to customer sites.

Qualifications

• Ten+ years in workplace technology, field deployment or related services delivery.
• Experience delivering complex projects in live/mission-critical environments.
• Ability to develop standards, playbooks, checklists, and training materials.
• Experience with sales pursuits, estimating, and SOW inputs.

Responsibilities

• Act as the practice-level technical authority for Workplace delivery across Field Engineering.
• Review scope, assumptions, and acceptance criteria for complex customer pursuits.
• Define repeatable deployment methods, readiness criteria, and evidence of acceptance.
• Support engineers and delivery teams during escalations and root cause analysis.
• Develop training, artifacts, and standards to improve future delivery.
• Collaborate with Sales, Solutions, and Costing to validate feasibility and scope.

Skills

Ten+ years field deployment

Strong communication

Travel willingness

Mentoring technical professionals

Influence without authority

Education

Bachelor's degree in a technical discipline

Job description

Computacenter is seeking a Field Engineering Subject Matter Expert focused on Workplace delivery to help standardize and scale large programs. This senior technical individual contributor will turn field experience into artifacts, playbooks, and training, spanning the full delivery lifecycle.

You will support complex deployments, validate feasibility, and drive quality improvements across multi-site programs, with remote work and regular travel to customer sites.