Senior Field Engineer: Low-Voltage Cabling & Infrastructure

Computacenter

Dallas (TX)

Remote

USD 150,000 - 190,000

Full time

2 days ago
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Job summary

Computacenter is seeking a Field Engineering Subject Matter Expert focused on Low Voltage and Infrastructure Cabling to shape scoping, delivery, testing, and acceptance across our North America Field Engineering organization. This senior individual contributor role blends hands-on field experience with creating standards, work packages, and training to enable scalable delivery across complex projects.

You will collaborate with Sales, Solutions, and Costing to validate feasibility and improve

Qualifications

  • 10+ years in low voltage, structured cabling, telecom infrastructure, or fiber optics
  • Field delivery depth across copper and fiber infrastructure
  • Experience reviewing site surveys and buildability with pathways, spaces, capacity and access
  • Experience interpreting drawings, BOMs, and installation standards
  • Strong knowledge of fiber/copper test methods, equipment, results, and certification
  • Experience creating standards, procedures, work packages, and checklists
  • Experience with customer discussions, sales support, costing, and SOWs
  • Experience leading escalations, root cause analysis, and corrective actions
  • Strong communication and influence across teams without direct authority
  • Willing to travel as required and support nonstandard hours
  • BICSI/RCDD or FOA credentials
  • Experience with multi-site national programs
  • Experience with union or project labor agreements
  • Experience in partner-led or subcontracted delivery
  • Bachelor’s degree in a technical discipline or equivalent
  • Ensure complex opportunities are technically sound and risks identified early
  • Priority services with clear standards, artifacts, and repeatable methods
  • Provide expert support without losing project ownership
  • Reduce defects, rework, scope gaps, and material gaps over time
  • Lessons reflected in updated standards, SOWs, and costing guidance
  • Provide early field insight to improve upcoming opportunities
  • Develop capability and consistency of personnel and partners
  • Enable scalable field engineering without SME on every project
  • Role combines remote work with travel to sites and various facilities

Responsibilities

  • Serve as the practice level technical authority for Low Voltage / Infrastructure Cabling delivery.
  • Actively support complex customer pursuits and the sales motion by reviewing scope, field conditions, assumptions, acceptance requirements, labor drivers, and delivery risk.
  • Partner with Sales, Solutions, and Costing to determine technical feasibility, proper scoping, and field grounding.
  • Develop and maintain repeatable technical standards, work package requirements, readiness criteria, quality checklists, and testing requirements.
  • Define site survey and buildability requirements for pathways, racks, and cabling interfaces.
  • Support Project Engineers during complex deployments, escalations, quality issues, root cause analysis, and customer recovery.
  • Define technical skills, training, assessment, and qualification expectations for Field Engineering staff and partners.
  • Assess partner capability and readiness while partner sourcing and commercial ownership remain with appropriate teams.
  • Analyze recurring defects and gaps; convert lessons into stronger standards and artifacts.
  • Review what the work required in the field and use evidence to improve labor assumptions and delivery methods.
  • Help develop and launch new services through pilots, readiness reviews, and repeatable methods.
  • Structured copper and fiber cabling, pathway capacities, and installation hardware.
  • Fiber installation, splicing, testing, and acceptance evidence.
  • Copper installation, testing, and certification.
  • Site surveys, constructability, and design-to-delivery handoff.
  • Applicable standards and safety requirements as they affect field delivery.

Skills

Communication skills
Travel willingness
Influence without authority
Field delivery expertise

Education

Bachelor’s degree in technical discipline

Tools

Fluke
EXFO
VIAVI

Job description

Computacenter is seeking a Field Engineering Subject Matter Expert focused on Low Voltage and Infrastructure Cabling to shape scoping, delivery, testing, and acceptance across our North America Field Engineering organization. This senior individual contributor role blends hands-on field experience with creating standards, work packages, and training to enable scalable delivery across complex projects.

You will collaborate with Sales, Solutions, and Costing to validate feasibility and improve

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