Senior Field Engineer - IT Systems & Network Support

Unisys; East Hartford (CT); On-site; USD 45,000 - 60,000; Full time

Job summary

Unisys is hiring a Field Engineer in East Hartford, CT to provide desktop, server, and network support for clients and products across sites. The role covers installation, maintenance, and troubleshooting of PCs, servers, and associated networking equipment, with emphasis on meeting SLA requirements and client satisfaction.

The ideal candidate has a High School Diploma or GED, may hold technical certification or an Associate Degree, and typically 1-2 years of related experience. U.S.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally 1-2 years’ experience in area of responsibility.

Responsibilities

• Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
• Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.

Skills

Desktop support

Networking basics

Troubleshooting

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys is hiring a Field Engineer in East Hartford, CT to provide desktop, server, and network support for clients and products across sites. The role covers installation, maintenance, and troubleshooting of PCs, servers, and associated networking equipment, with emphasis on meeting SLA requirements and client satisfaction.

The ideal candidate has a High School Diploma or GED, may hold technical certification or an Associate Degree, and typically 1-2 years of related experience. U.S.