Field IT Engineer: Networks & Desktops

Unisys Corporation; Jacksonville (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Unisys Corporation seeks a Field Engineer in Jacksonville, FL to support client environments with desktops, servers and network devices. The role involves installation, maintenance and troubleshooting across PCs, networks and AV rooms, ensuring SLA satisfaction and professional conduct.

Ideal candidates have a High School Diploma or GED, possibly a technical certification or Associate Degree, and 1–2 years of relevant experience in field support and deployment tasks.

Qualifications

• High School Diploma or GED required.
• Technical certification or Associate Degree preferred.
• Generally 1–2 years' experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
• Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
• Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Meets SLA requirements and ensures client satisfaction in all interactions.

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys Corporation seeks a Field Engineer in Jacksonville, FL to support client environments with desktops, servers and network devices. The role involves installation, maintenance and troubleshooting across PCs, networks and AV rooms, ensuring SLA satisfaction and professional conduct.

Ideal candidates have a High School Diploma or GED, possibly a technical certification or Associate Degree, and 1–2 years of relevant experience in field support and deployment tasks.