Senior Field Engineer — Enterprise Infra & VIP Support

Unisys Corporation; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Unisys Corporation seeks a Field Engineer to support large, complex client environments in Knoxville, TN. You will perform break/fix on servers and storage, and provide VIP deskside support, leveraging advanced hardware, software, and OS knowledge to troubleshoot issues and install networked devices.

The role requires 4–6 years of relevant experience, with potential certifications or an associate degree. Candidates must meet export control requirements and be eligible for government

Qualifications

• Requires high school diploma or GED.
• Technical certification or associate degree may be required.
• Typically 4–6 years of relevant experience.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Education

High School Diploma or GED

Technical certification or Associate Degree

Tools

Mainframes

Servers

Storage devices

Networking devices

Job description

Unisys Corporation seeks a Field Engineer to support large, complex client environments in Knoxville, TN. You will perform break/fix on servers and storage, and provide VIP deskside support, leveraging advanced hardware, software, and OS knowledge to troubleshoot issues and install networked devices.

The role requires 4–6 years of relevant experience, with potential certifications or an associate degree. Candidates must meet export control requirements and be eligible for government