Field Engineer - Enterprise Server & Storage VIP Support

Unisys

Knoxville (TN)

On-site

USD 70,000 - 90,000

Full time

3 days ago

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Job summary

Unisys is seeking a Field Engineer in Knoxville, TN to support large, complex clients across the company’s storage, server and network product lines. You will perform on-site server and storage break-and-fix activities and VIP deskside support, resolving issues with advanced tools and knowledge.

You will leverage strong hardware, software and OS expertise to troubleshoot escalated problems and participate in installation and qualification of storage, servers and network infrastructure, including

Qualifications

High School Diploma or GED required.
May require technical certification or Associate Degree.
Generally, 4-6 years’ experience in area of responsibility.
Export-control regulations may require authorizations from the U.S. Government.

Responsibilities

Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.