Senior Field Automotive & EV Support Specialist

MSX International; Newark (NJ); On-site; USD 95,000 - 105,000; Full time

Job summary

MSX International is seeking a Master Automotive Technical Specialist - Field Support to troubleshoot complex electrical, EV, and mechanical breakdowns directly in the field or at dealership sites. This full-time, field-based role requires travel within a designated area and a Master Technician Certification or equivalent experience.

You will document findings, report corrective actions, and communicate with OEMs and dealership personnel.

Qualifications

• 5 Years automotive experience required and Master Technician Certification and or equivalent experience.
• 1-3 years teaching experience.
• Ability to travel to dealerships within a designated area.
• Ability to communicate technical information to all levels within both the client and the dealerships.
• Ability to analyze data and create custom reports.
• Ability to effectively use MS Word, Excel, and other customized software.
• Ability to work independently and manage a progressive workload in a fast-paced environment.

Responsibilities

• Provide on-site support to the dealer technicians and ensure the solution of product technical issues.
• Document the findings of each mission and the corrective actions taken.
• Document any shortfalls identified during the mission to the OEM enterprise.

Skills

Communication

Data analysis

Independence

Travel readiness

Education

Master Technician Certification

Equivalent automotive experience

Tools

MS Word

Excel

Job description

MSX International is seeking a Master Automotive Technical Specialist - Field Support to troubleshoot complex electrical, EV, and mechanical breakdowns directly in the field or at dealership sites. This full-time, field-based role requires travel within a designated area and a Master Technician Certification or equivalent experience.

You will document findings, report corrective actions, and communicate with OEMs and dealership personnel.