Senior Field Applications Scientist — Proteomics & NGS Expert

Default (MSD); New England (GA); On-site; USD 101,000 - 155,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid time off

Job summary

Meso Scale Diagnostics is seeking a Senior Field Application Scientist, Protein XI, to support launch and ongoing success of a cutting-edge proteomic platform in the Boston area. You will act as a scientific expert for customers and internal teams, performing hands-on method development during an initial rotation at MSD headquarters and mentoring junior Field Applications staff.

You will create high-quality customer content, training materials, workflows, and best-practice guides, and help

Qualifications

• PhD in Molecular Biology, Immunology, Biochemistry, or related field.
• Master’s degree with equivalent experience considered.
• A minimum of 3 years of experience as a Field Applications Scientist or scientific support role.
• Hands‑on experience with NGS workflows, including library prep, sequencing platforms, and basic data interpretation.

Responsibilities

• Serve as the primary technical expert for customers using the new proteomic platform, providing pre- and post‑sales scientific support.
• Conduct product demonstrations, technical presentations, and workflow consultations for prospective and existing customers.
• Troubleshoot complex assay challenges, data interpretation questions, and workflow issues involving both immunoassays and NGS.
• Guide customers on experimental design, sample preparation, assay selection, data analysis, and best practices.
• Partner with bioinformatics/software teams on data delivery, interpretation, and user workflow; communicate limitations clearly and propose workarounds.
• Manage and document customer interactions, opportunities, and case updates using CRM tools such as Salesforce.
• Drive adoption by delivering customer training plans, certification, and best‑practice rollouts; develop repeatable onboarding workflows.
• For strategic accounts, create success plans and QBR‑ready updates (progress, outcomes, next steps).
• Spend several months onsite at MSD gaining hands‑on proficiency with the platform, working closely with R&D and Product teams.

Skills

NGS workflows

Immunoassays

Data interpretation

Training customers

Mentoring

Travel 50%

Education

PhD in Molecular Biology/Immunology

MS in related field

Tools

Salesforce

Job description

Meso Scale Diagnostics is seeking a Senior Field Application Scientist, Protein XI, to support launch and ongoing success of a cutting-edge proteomic platform in the Boston area. You will act as a scientific expert for customers and internal teams, performing hands-on method development during an initial rotation at MSD headquarters and mentoring junior Field Applications staff.

You will create high-quality customer content, training materials, workflows, and best-practice guides, and help