Senior Field Application Scientist - Proteomics (Remote)

Quantum-Si; United States; Remote; USD 140,000 - 170,000; Full time

Job summary

Quantum-Si is seeking a Senior Field Application Scientist to support sales and customers as the technical product and application expert. This remote role reports to the Senior Director, Field Applications and Services, with travel up to 75% and a base salary in the US market.

The candidate will master protocols, support proteomics applications, lead pre-sales discussions, and train customers on instrument workflows.

Qualifications

• 4-year bachelor’s degree in life sciences, biology, or related field.
• Masters/PhD preferred but not required if have 5+ years lab experience.
• Prior employment in similar technical support role required OR combination of lab experience with technical support component.
• Must have experience in proteomics, protein biology, or mass spectrometry.
• Theoretical or technical background in one or all the following: Cell Biology, Biochemistry, NGS.
• Excellent written/oral communication skills.
• Takes initiative

Responsibilities

• Master protocols, applications, and troubleshooting for all QSI products.
• Understand proteomic applications and how QSI products and applications can meet the needs of the market.
• Pre-sales meetings, seminars and product evaluations.
• Understand and communicate technical details of QSI’s product line and applications.
• Participate in and lead technical discussions in pre-sales meetings with customers.
• Conduct seminars and present technical datasets to customers.
• Draft experimental plans for customers during product evaluations and set expectations with the customer about evaluation outcomes.
• Draft and present demo reports to customers.
• Manage onsite and remote onboarding of QSI products and software.
• Conduct onsite trainings of QSI instrument, software, and reagent product workflow.
• Drive instrument utilization of current install base through collaboration with sales and detailed project plans with customers.
• Manage Technical Support cases via CRM (SFDC).
• Determine when instrument repairs are needed and initiate repair process.
• Troubleshoot instrument, software, kit, or application problems and elevate through the appropriate internal channels as required.
• Participate in tradeshows, drive customer advocacy, and provide input on application notes and other technical collateral ideas.

Skills

Proteomics

Technical communication

Pre-sales support

Presentation skills

Education

Bachelor’s degree in life sciences

Masters/PhD preferred

Tools

CRM SFDC

Job description

Quantum-Si is seeking a Senior Field Application Scientist to support sales and customers as the technical product and application expert. This remote role reports to the Senior Director, Field Applications and Services, with travel up to 75% and a base salary in the US market.

The candidate will master protocols, support proteomics applications, lead pre-sales discussions, and train customers on instrument workflows.