Senior Field Applications Engineer – Metrology & Training Lead

ZEISS Group; Lansing (MI); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

ZEISS Group in the United States offers a Field Applications Engineer role supporting pre-sales demonstrations and post-sales application support for Industrial Metrology systems. You will aid the sales team with product demonstrations, software/hardware integration, and technical training.

The position requires a four-year degree in Engineering, Computer Science, or Physics, strong communication skills, travel, and US citizenship for ITAR compliance.

Qualifications

• A four-year degree in Engineering, Computer Science, or Physics is required. Equivalent work-related experience may be considered.
• The FAE Level 4 has all the same core requirements of Level 1,2&3 but adds an 8 year minimum experience requirement in the role of Field Applications Engineer Level 3. Equivalent experience will be considered if hiring from the outside rather than promoting from within.
• Able to read and understand engineering drawings.
• Understanding of 3D mathematics and computer programming techniques in any of the modern scientific computer languages.
• Excellent verbal communication skills and comfortable presenting technical information to small or large audiences.
• Self-starter, comfortable working independently.
• Proficient at Microsoft 365 and related software packages.
• Valid driver’s license
• Position requires U.S. citizenship due to applicable ITAR requirements.

Responsibilities

• Provide technical consultation to field sales personnel and the Industrial Metrology (IM) dealer network in North America.
• Plan, prepare, and perform high quality customer demonstrations, both in-house and in the field as needed.
• Provide technical training programs to the field sales personnel and IM dealer network.
• Provide technical after-sales support for customers to help ensure successful use of ZEISS systems.
• Respond to customer software/application support questions and assist in product testing and reporting.
• Travel as required to support customers and training events (45–70%).

Skills

Verbal communication

Presentation skills

Reading engineering drawings

3D mathematics

Programming in scientific languages

Independent work

Microsoft 365

Education

Four-year degree in Engineering/Computer Science/Physics

Tools

Microsoft 365

Job description

ZEISS Group in the United States offers a Field Applications Engineer role supporting pre-sales demonstrations and post-sales application support for Industrial Metrology systems. You will aid the sales team with product demonstrations, software/hardware integration, and technical training.

The position requires a four-year degree in Engineering, Computer Science, or Physics, strong communication skills, travel, and US citizenship for ITAR compliance.