Senior Field Applications Engineer – Data Center AI

Socket.dev; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

AMD in Austin, TX is seeking a Field Applications Engineer to join the Global Partner Support team, focusing on data center GPUs and the AI software stack. You will debug, triage, and resolve complex issues across single-node and multi-node environments while engaging with cloud providers, OEMs, and enterprise customers.

Candidates should be technically curious, collaborative, and willing to grow into a trusted technical advisor for advanced AI deployments, with strong Linux, GPU, and

Qualifications

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
• Knowledge of CPU and GPU architecture concepts, memory hierarchies, and system-level behavior.
• Experience with Linux systems, command-line tools, system administration, and low-level debugging.
• Experience with GPUs and AI workloads; familiarity with PyTorch or TensorFlow.
• Proficiency in Python, C/C++, or Java.
• Experience with Git.

Responsibilities

• Participate in system-level debugging of GPU, driver, networking, and AI software issues across single-node and multi-node environments.
• Support post-sales technical engagements with cloud providers, OEMs, ODMs, enterprise customers, and partners.
• Reproduce customer issues in lab environments and analyze logs, core dumps, performance data, and system behavior to determine root causes.
• Collaborate with engineering, product, and validation teams to drive issue resolution, validate fixes, and provide critical field feedback.
• Document debug methodologies, technical findings, and solutions while contributing to internal knowledge bases and best practices.
• Support large-scale cluster bring-up activities, new product introductions, and strategic customer deployments as experience grows.
• Develop and deliver technical training sessions and collateral covering new products, feature enhancements, and advanced troubleshooting methodologies.

Skills

GPU architecture

Linux debugging

GDB

Python

C/C++

Customer interaction

Distributed systems

PCIe/NUMA

Education

Bachelor's or Master's degree in CS/EE

Tools

GDB

Docker

Kubernetes

Job description

AMD in Austin, TX is seeking a Field Applications Engineer to join the Global Partner Support team, focusing on data center GPUs and the AI software stack. You will debug, triage, and resolve complex issues across single-node and multi-node environments while engaging with cloud providers, OEMs, and enterprise customers.

Candidates should be technically curious, collaborative, and willing to grow into a trusted technical advisor for advanced AI deployments, with strong Linux, GPU, and