Senior Field Access & Reimbursement Lead

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; United States; Remote; USD 160,000 - 298,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Bonus eligibility

Job summary

Novartis is seeking an Associate Director, Access & Reimbursement (ADAR) for a field-based and remote role supporting key accounts across the United States. The position requires travel and residency within the territory; relocation sponsorship is not provided.

You will partner with healthcare accounts to optimize patient access and reimbursement, educate providers on coverage and billing, and drive cross-functional initiatives to improve patient outcomes.

Qualifications

• Bachelor’s degree required from 4-year college or university.
• 5+ years’ experience within the pharmaceutical or biotech industry supporting Patient Services, Market Access, Sales, Account Management, or related functions, including 2+ years in a patient support role for specialty products.
• Demonstrated experience partnering with complex healthcare practices, health systems, and provider networks to support patient access and acquisition pathways.
• Proven ability to manage strategic accounts, identify potential access barriers, and proactively develop solutions that support positive patient outcomes.
• Deep understanding of manufacturer-sponsored patient support programs and their integration into healthcare office workflows.

Responsibilities

• Partner with complex healthcare accounts to support patient access and reimbursement needs across the care continuum.
• Build trusted relationships with providers, administrators, revenue cycle leaders, billing and coding teams, pharmacy stakeholders, and health system decision-makers.
• Educate customers on access, reimbursement, payer coverage, claims management, and patient support resources using approved materials and strategies.
• Analyze reimbursement and access challenges, identify barriers to treatment, and help develop practical, compliant solutions to improve patient access.
• Serve as a subject matter expert on regional and local reimbursement dynamics, payer policies, and evolving healthcare market trends.
• Support implementation and pull-through of coverage decisions, proactively communicating changes that may impact patient access or account operations.

Skills

Pharma industry

Market Access

Patient Services

Account Management

Sales

Education

Bachelor’s degree

Job description

Novartis is seeking an Associate Director, Access & Reimbursement (ADAR) for a field-based and remote role supporting key accounts across the United States. The position requires travel and residency within the territory; relocation sponsorship is not provided.

You will partner with healthcare accounts to optimize patient access and reimbursement, educate providers on coverage and billing, and drive cross-functional initiatives to improve patient outcomes.