Senior Federal Programs Leader – Contracts & Quality

FM Talent; Washington (District of Columbia); On-site; USD 140,000 - 200,000; Full time

Job summary

FM Talent seeks an Executive Officer to provide enterprise-wide leadership for contract performance, workforce management, quality assurance, stakeholder engagement, and organizational effectiveness across Passport Services offices.

You will serve as the senior contractor representative to Passport Services leadership, oversee staffing and development, direct strategic planning, risk management, and performance reporting, and ensure successful delivery of program objectives.

Qualifications

• Master's degree or 12 years equivalent experience.
• Minimum 8 years Program Management experience.
• PMP Certification required.
• Experience leading large federal programs and professional services workforces.

Responsibilities

• Serve as the senior contractor representative to Passport Services leadership.
• Provide oversight of staffing, workforce development, and employee retention.
• Direct strategic planning, quality management, and operational excellence initiatives.
• Manage customer relationships and executive-level communications.
• Lead performance management, risk mitigation, and service-delivery improvement efforts.
• Ensure contract compliance and successful delivery of all program objectives.
• Provide executive briefings, performance reporting, and organizational recommendations.

Skills

Program management

Stakeholder engagement

Leadership

Strategic planning

Quality management

Education

Master's degree in Business or Public Admin

12 years equivalent experience

Tools

Power BI

SharePoint

Power Platform

Job description

FM Talent seeks an Executive Officer to provide enterprise-wide leadership for contract performance, workforce management, quality assurance, stakeholder engagement, and organizational effectiveness across Passport Services offices.

You will serve as the senior contractor representative to Passport Services leadership, oversee staffing and development, direct strategic planning, risk management, and performance reporting, and ensure successful delivery of program objectives.