Senior Fan Experience & Engagement Manager

Inter Miami CF; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Inter Miami CF is actively seeking a Manager of Fan Experience to enhance engagement with its core supporter community, 'La Familia.' This role requires overseeing operations on game days, managing ticketing and supporter activities, and collaborating with multiple teams to improve the overall matchday environment. Ideal candidates will have a bachelor's degree in sports administration or a related field, strong interpersonal skills, and experience in event planning. Proficiency in Spanish is a plus. Applicants must be authorized to work in the U.S. without requiring visa sponsorship.

Qualifications

• Strong understanding of MLS and international fútbol is a plus.
• Ability to coordinate multiple tasks and solve day-to-day challenges.
• Extremely organized with high attention to detail.

Responsibilities

• Serve as primary contact for supporter groups, ensuring alignment with club initiatives.
• Oversee operations on game days for an engaging environment.
• Manage ticketing needs for supporter groups and key audiences.

Skills

Interpersonal skills

Communication skills

Organizational skills

Bilingual proficiency (Spanish)

Creative problem-solving

Education

Bachelor’s degree in sports administration, sports marketing, or hospitality

Tools

Microsoft Office (PowerPoint, Word, Excel, Outlook)

Job description

Inter Miami CF is actively seeking a Manager of Fan Experience to enhance engagement with its core supporter community, 'La Familia.' This role requires overseeing operations on game days, managing ticketing and supporter activities, and collaborating with multiple teams to improve the overall matchday environment. Ideal candidates will have a bachelor's degree in sports administration or a related field, strong interpersonal skills, and experience in event planning. Proficiency in Spanish is a plus. Applicants must be authorized to work in the U.S. without requiring visa sponsorship.