Fan Experience Ambassador (Part-Time, Event-Based)

Inter Miami CF and Nu Stadium

Miami (FL)

On-site

USD 20,664 - 30,307

Part time

14 days+

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Job summary

Inter Miami CF is seeking enthusiastic individuals to join our Guest Services team at Nu Stadium. You will deliver world‑class customer service, create welcoming experiences for fans, and support a safe, memorable environment during events at Miami Freedom Park and Chase Stadium.

Roles include Ticket Taker, Usher, Premium Area Host, Gate Host, and Response Team. This part‑time position requires availability for evenings and weekends, and bilingual English/Spanish proficiency is preferred to

Qualifications

Minimum high school diploma or equivalent.
Bilingual proficiency in English and Spanish.
Must be able to work evenings and weekends.
Must work ALL Inter Miami home matches.
Background check required.

Responsibilities

Maintain a positive mindset and strong people skills.
Work well with others and function in a team atmosphere.
Be customer‑focused, proactive, and an empathetic problem solver.
Resolve guest complaints and conflicts in a timely and effective manner.
Demonstrate a guest‑service‑oriented disposition and professional appearance.
Attention to detail, adaptability, and the ability to resolve high‑pressure situations.
Ability to perform tasks in a stationary position for extended periods of time.
Maintaining a presentable, clean, and safe environment for all guest‑facing areas.
Exhibit excellent communication, customer service, and conflict resolution skills.
Retain an extensive knowledge of Miami Freedom Park, policies, ticketing procedures, and emergency procedures.
Additional related duties as assigned.