Senior Family Operations & Concierge Manager

Pocketbook Agency; Palo Alto (CA); Ibrido; USD 135.000 - 165.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Comprehensive benefits

Discretionary bonus

Descrizione del lavoro

Pocketbook Agency is seeking a self-directed Family Operations Manager to oversee day-to-day household operations in Palo Alto. This hands-on role combines household management, personal assistance, family logistics, and special projects.

The ideal candidate is proactive, resourceful, and comfortable wearing many hats, coordinating with staff and vendors, with long-term growth potential. Global travel and flexibility are required.

Competenze

• Highly organized and proactive with strong attention to detail.
• Excellent project management, prioritization, and communication.
• Experience supporting a dynamic family office or fully staffed household preferred.
• Willingness to travel domestically and internationally; passport preferred.
• Valid driver's license and comfortable coordinating with household staff.

Mansioni

• Oversee daily household operations, maintenance, organization, and home projects.
• Coordinate guest house, stocking, and housekeeping activities.
• Prepare the home for dinners, parties, holidays, and guests.
• Manage calendars, travel logistics, bills, and family tasks.
• Research and book hotels; accompany family on domestic/international travel.
• Provide school drop-off/pickup and backup childcare when needed.
• Assist with vendor management and inventories using Google Sheets, Sortly, Notion.
• Care for family cat, meals, and routine during travel.

Conoscenze

Highly organized

Project management

Strong communication

Discreet and trustworthy

Flexible and multi-hat

Technology-savvy

Travel readiness

Driver's license

Strumenti

Google Sheets

Sortly

Notion

Descrizione del lavoro

Pocketbook Agency is seeking a self-directed Family Operations Manager to oversee day-to-day household operations in Palo Alto. This hands-on role combines household management, personal assistance, family logistics, and special projects.

The ideal candidate is proactive, resourceful, and comfortable wearing many hats, coordinating with staff and vendors, with long-term growth potential. Global travel and flexibility are required.