Senior Facility Manager

Metropolitan State University of Denver; Denver (CO); On-site; USD 75,000 - 85,000; Full time

Job summary

An established industry player seeks a Facilities Operations Manager to oversee the maintenance and operational efficiency of university buildings. This dynamic role involves managing contractors, ensuring compliance with safety standards, and providing exceptional service to the campus community. You will be responsible for coordinating maintenance activities, analyzing facility performance data, and developing strategies for improvement. Join a collaborative environment that values diversity and inclusion, where your contributions will directly impact the quality of life on campus. If you are passionate about facilities management and eager to make a difference, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Tuition Reimbursement

Free RTD Pass

Retirement Plans

Life Insurance

Long-term Disability Plan

Qualifications

• Bachelor's degree with 4+ years in facilities operations and maintenance.
• Strong communication skills and ability to manage contractors effectively.

Responsibilities

• Oversee maintenance operations and ensure timely completion of work requests.
• Manage contracts and coordinate facility maintenance projects.

Skills

Facilities Operations Management

Communication Skills

Problem-Solving

Data Analysis

Customer Service

Education

Bachelor's Degree

Tools

Computerized Maintenance Management System (CMMS)

Building Automation System

MS Excel

MS Word

MS PowerPoint

Job description

Department Facilities Planning

Job Family:

Jobs in this career family provide professional management of operation, maintenance and renovation of University buildings and equipment. Functions include fire protection; physical plant operations; power systems and utilities management; custodial, skilled trades, grounds and waste management; and materials management including property, inventory, furniture, fixtures and equipment.

Position Summary:

Performs under direct supervision of the Director of the Office of Operations and Maintenance. Delivers building operational decisions and direction for Operations and Maintenance services for Metropolitan State University of Denver. Provides direction and leadership to contractors and facilities support functions to ensure efficient operation of building systems and utility distribution to MSU campus owned facilities and MSU occupied settings. Acts as alternate for Director of Operations and Maintenance.

Responsibilities include but are not limited to:

• Maintaining the physical condition and appearance of various types of buildings including office, academic, and athletic facilities.
• The ongoing operation of buildings and occupied environments.
• Energy and utility systems oversight.
• Maintenance management including service requests and controlled and preventive equipment maintenance.
• Warranty administration, and coordination and participation in new construction and renovation/remodel projects.
• Scheduling, oversight and management of the contractors and systems related to lighting, HVAC/controls, access/keys, custodial, elevators, and others as deemed necessary.

This position requires timely response, effective communication and management of all work order requests related to the ongoing maintenance of buildings and grounds through the computerized maintenance management system (CMMS). Maintains accurate and intimate basic knowledge of all University building and systems including, but not limited to, HVAC, plumbing, electrical, security, and life safety. This includes the maintenance provided by contracted trades for mechanical, electrical, & plumbing needs, grounds, housekeeping, waste management, and other building related issues. Acts as on call point of contact for facility maintenance and emergency issues during and after normal hours of operation. Ensures a consistent excellent customer service approach is applied during interactions with students, staff, faculty, and all other internal and external University stakeholders.

Job Duties/Responsibilities:

Management and oversight of Maintenance Coordination - 60%

• Oversee and manage contracted maintenance and operations work. Coordinate the completion of planned and unplanned maintenance and repair, including but not limited to HVAC, refrigeration systems, plumbing, and lighting.
• Manage work requests in a timely and well documented manner through the CMMS. Follow-up on all work requests to ensure completion and satisfaction.
• Review and implement quality inspection findings and provide day-to-day oversight of work done in support of facility maintenance and operations.
• Perform, document, and report results of ongoing inspections in support of facility audit goals and objectives.
• Diagnose and perform minor and routine maintenance.
• Develop and maintain building specific maintenance schedules.
• Provide ancillary facilities specific services (e.g. building access accommodations, systems modifications, temporary signage posting, waste services etc.) when required to support events occurring within campus spaces falling under the direct oversight responsibility of Department of Facilities.
• Work with Director and Fiscal Manager to implement cost control and awareness measures for planned and unplanned operational expenses.
• Monitor and respond to utility outages and increased energy usage.
• Manage small facility projects such as office moves, furniture replacement, and minor remodels (e.g. patch, paint, and other finishes).
• Perform other tasks or special projects as required.

Data Compilation and Analysis - 10%

• Compile data for facility management reports including but not limited to KPIs, energy use, quality inspections, contractor performance, renewal needs.

Contracting and fiscal management - 10%

• Oversee bidding process for multi-year contracts - Janitorial, HVAC, Roofing.
• Pursue bids for repair work and RFPs for building maintenance and operations agreements.
• Oversee contracts and invoice payments associated with building operations.

Supervision - 10%

• Supervise, train, and provide work direction and problem-solving assistance for student worker(s).
• Manage subcontracted work and hold vendors accountable.

Emergency Management and Response - 5%

• Oversee and manage response to MSUD emergency incidents.

Access Control Coordination - 5%

• Act as back up for access control coordination.

Required Qualifications:

• Bachelors degree and a minimum of four (4) years' experience in facilities operations and maintenance.
• Facility Management Professional (FMP) or other comparable facilities certification.
• Minimum of seven (7) years of work-related experience.
• Ability to read, comprehend, and interpret architectural and engineering drawings and specifications, contracts, warranty terms, equipment manufacturer and maintenance manuals.
• Experience writing reports and providing correspondence to requests.
• Strong verbal and written communication skills to work with customers via email, phone, and in person.
• Experience with a building automation system such as Johnson Controls, Siemens or LONG.
• Computer skills and working knowledge of MS Excel, Word, PowerPoint.

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.

Preferred Qualifications:

• Certified Facility Manager (CFM), Certified Educational Facilities Professional (CEFP) or other comparable facilities certification.
• Experience with CMMS, AutoCAD, Adobe.
• Knowledge of emergency management oversight and response and access control/security management.
• Experience effectively presenting information to an internal department and/or large groups of employees in meetings.
• Ability to strategize and develop long range plan information to assist with Operations and Maintenance budget development.

Schedule Information:
Full-time, 40 hours per week
Exempt
Days of the Week: Mon - Fri
Evenings and Weekend Work: Emergencies/On call as needed
Schedule: On site required, flexible work options available occasionally
Travel: Rarely

Salary for Announcement:
Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The salary range that the University reasonably expects to pay for this position is $75,000-$85,000.

This position is paid monthly and is eligible for MSU Denver benefits.

Instructions to Apply:
For full consideration, please submit the following documents:
Resume
Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position.

Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former). Official transcripts will be required of the candidate selected for hire.

Deadline:
Priority given to applications received by April 29, 2025.
Closing Date: Open Until Filled

Posting Representative: Sophia J Montano
Posting Representative Email: [e-mail]

Benefits:
The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver's benefits website to learn more.

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail].

Background Checks:
Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.

Diversity Statement:
Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.