Senior Facilities & Operations Manager — Multi-Office

haydenai; San Francisco (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Hayden AI seeks an experienced Facilities Manager to serve as the operational backbone of our SF headquarters and support our other U.S. offices. You will own end-to-end facilities operations, manage one direct report, and coordinate with IT, Finance, and the People team.

You will oversee vendor relationships, safety/compliance, procurement, access control, and fleet-related matters while maintaining a high standard of workplace experience in a fast-moving tech environment.

Qualifications

• 5-7 years of experience in facilities management, office operations or a related field, preferably at a fast-growing technology company.
• Strong vendor management and negotiation skills; demonstrated ability to manage procurement and budgets.
• Experience with access control and building management systems.
• Highly organised, self-directed and service-oriented; comfortable being on-call for urgent facility issues.
• Proven ability to lead and develop at least one direct report.

Responsibilities

• Serve as the primary point of contact for all facilities-related requests, managing the Facilities email inbox and triaging issues from employees and vendors in a timely manner.
• Oversee day-to-day operations of the SF headquarters and support the NYC, New Jersey and LA Offices, ensuring all locations are safe, clean, well-stocked, and functioning at all times.
• Manage kitchen and office supply procurement, including oversight of the company Amazon Business account; monitor spend and identify cost-saving opportunities.
• Maintain office equipment, furniture, and common areas; coordinate repairs and maintenance with vendors and building management.
• Manage employee badge and access control systems, including onboarding/offboarding access, troubleshooting and coordination with IT.
• Source, onboard and manage vendor and contractor relationships across cleaning, maintenance, security, catering and other facility services.

Skills

Vendor management

Budget management

Organized / detail-oriented

On-call readiness

Team leadership

Education

Bachelor's degree in Business / Facilities Management

Tools

Access control systems

Building management systems

Job description

Hayden AI seeks an experienced Facilities Manager to serve as the operational backbone of our SF headquarters and support our other U.S. offices. You will own end-to-end facilities operations, manage one direct report, and coordinate with IT, Finance, and the People team.

You will oversee vendor relationships, safety/compliance, procurement, access control, and fleet-related matters while maintaining a high standard of workplace experience in a fast-moving tech environment.