IT Infrastructure & Security Manager

Swooped; United States; On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

Flexible Spending Account (FSA)

Dependent Care FSA

401(k) with company matching

Unlimited PTO

Daily catered lunches in San Francisco

Job summary

Hayden AI is hiring for a senior IT infrastructure and operations leadership role. You will drive provisioning, identity management, and security policies across the organization, while supervising A/V systems and device management.

Lead budget planning, vendor negotiations, and cross-functional collaboration to support a secure, scalable technology environment for our US-based teams.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent practical experience.
• 5+ years of progressive experience in IT infrastructure and operations management.
• Experience with account provisioning and identity management systems (Google Workspace, JumpCloud, AWS, etc.).
• Strong understanding of zero-trust security, endpoint and network security best practices.
• Experience managing A/V systems (Zoom, conference room tech, digital signage) is a plus.
• Familiarity with SOC2, ISO compliance and related policies.
• Excellent problem-solving, communication, and leadership skills.
• Proven budget management and vendor negotiation experience.

Responsibilities

• Video Surveillance & Access Control: oversee systems and permissions.
• Desktop / Laptop Support & License Management: lead provisioning and renewals.
• MDM & Device Management: supervise device enrollment and policy enforcement.
• Account & User Management: manage access and onboarding processes.
• Security & Compliance: ensure policy adherence and risk controls.
• Network & Connectivity: maintain reliable networking and access.

Skills

Zero-trust security

Identity management

Budget management

Vendor negotiation

Leadership

Problem solving

Communication

A/V systems management

Education

Bachelor's degree in IT/CS or equivalent

Tools

Google Workspace

JumpCloud

AWS

Job description

Hayden AI is hiring for a senior IT infrastructure and operations leadership role. You will drive provisioning, identity management, and security policies across the organization, while supervising A/V systems and device management.

Lead budget planning, vendor negotiations, and cross-functional collaboration to support a secure, scalable technology environment for our US-based teams.