Are you an experienced Facilities Management leader with a strong technical background and the ability to build trusted client relationships?
A leading facilities management organization is hiring a Senior Facilities Manager in Manhattan, New York to oversee facilities operations and deliver an exceptional workplace experience across a prestigious, high-profile commercial property.
The Role
As the Senior Facilities Manager, you'll:
- Lead and develop the on-site facilities team, including coaching, performance management, and succession planning.
- Oversee day-to-day delivery of both hard and soft FM services across a complex, critical commercial environment.
- Manage planned maintenance, reactive repairs, and facility improvement projects.
- Act as the primary client-facing representative, building strong relationships with senior stakeholders and ensuring exceptional service delivery.
- Manage contractors, vendors, and specialist service partners to maintain high operational standards.
- Develop and manage operating budgets, financial reporting, and capital expenditure projects.
- Ensure compliance with all relevant safety, operational, and regulatory requirements.
- Drive continuous improvement initiatives across building performance, customer experience, and operational efficiency.
You
To be successful in the role of Senior Facilities Manager, you'll bring:
- 5-8 years of Facilities Management experience.
- A strong technical facilities background, with experience overseeing critical building systems within large-scale commercial environments.
- Experience managing high-profile offices, financial services, corporate headquarters, or other mission-critical facilities.
- Proven experience managing and developing multidisciplinary facilities teams.
- Strong knowledge of both hard and soft FM services.
- A customer-centric, client-facing approach, with the ability to engage confidently with senior stakeholders.
- Experience managing budgets, vendors, contractors, and capital projects.
- Strong financial, analytical, and stakeholder management skills.
- A Bachelor's degree is preferred.
- Facilities Management certification would be advantageous.
What's in it for you?
This is an opportunity to take ownership of facilities operations at a high-profile commercial property in Manhattan, supporting a sophisticated corporate environment spanning hundreds of thousands of square feet. You'll have significant responsibility for people, performance, client relationships, and operational excellence.
- Very limited to no travel
- Leadership responsibility across a prestigious, large-scale commercial facility
- Direct client interaction with key business stakeholders