Senior Facilities Leader - On-Site NYC, Growth & Bonus

JLL; New York (NY); On-site; USD 146,000 - 180,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Early access to earned wages through_D

Job summary

JLL in New York is seeking a Senior Facility Manager to lead a diverse portfolio of client-owned and occupied properties, driving operational excellence and financial performance. You will supervise a team of facility professionals and coordinate with landlords and vendors to deliver high-quality service on site in NYC.

The role requires strong leadership, budget management, and excellent communication. Location is on-site in New York, NY with standard business hours and a compensation range of

Qualifications

• Bachelor's Degree in Engineering or equivalent.
• Minimum 8 years of facility management experience.
• Proven leadership and relationship-building skills.
• Excellent verbal and written communication and presentation skills.
• Strong problem-solving and interpersonal skills.
• Experience providing excellent customer service.
• Proficiency in Excel and data analysis.

Responsibilities

• Lead, manage, and develop a team of Facility Management and Workplace Ambassador professionals, focusing on performance, growth, and succession planning.
• Serve as the primary liaison with third-party landlords, ensuring full compliance with lease agreements and resolving critical tenant relations issues.
• Prepare, manage, and oversee facility budgets, including tracking financial variances and ensuring smooth recovery processes.
• Ensure all facilities operate in accordance with local, state, and federal laws, as well as JLL's standard policies and portfolio-wide initiatives.
• Exercise functional responsibility for all facility management services within your assigned geography, coordinating with vendors and internal teams.
• Provide excellent internal and external customer service, acting as a key problem-solver for all facility-related issues.
• Support the prompt collection of management fees and reimbursements from tenants within the client's owned properties.

Skills

Leadership

Team management

Budget management

Excel / data analysis

Communication

Problem solving

Customer service

Relationship building

Education

Bachelor's Degree in Engineering

Tools

Excel

Job description

JLL in New York is seeking a Senior Facility Manager to lead a diverse portfolio of client-owned and occupied properties, driving operational excellence and financial performance. You will supervise a team of facility professionals and coordinate with landlords and vendors to deliver high-quality service on site in NYC.

The role requires strong leadership, budget management, and excellent communication. Location is on-site in New York, NY with standard business hours and a compensation range of