Senior Facilities Coordinator — Hybrid/Remote

Cushman & Wakefield; Bismarck (ND); Hybrid; USD 33,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Health savings accounts

Retirement savings plan

Life insurance

Disability insurance

Paid time off

Job summary

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support facility management teams in delivering client facility services. The role can be hybrid or remote, with responsibilities spanning maintenance coordination, vendor management, and KPI reporting.

The ideal candidate has 3–5 years in an administrative or tenant services capacity, strong communication, and a customer-focused mindset. Benefits include comprehensive programs and competitive pay.

Qualifications

• Associates or Bachelors degree in facilities management, building, business or related field preferred.
• 3-5 years of experience in administrative or tenant services.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
• Previous customer service experience in facilities/property management or related industries preferred.

Responsibilities

• Provide general facility management services including monitoring of office/facility operations.
• Address client inquiries and ensure timely, quality issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction.
• Coordinate with outside contractors for service and repairs of equipment.
• Create and assign work orders to engineering staff, subcontractors and vendors.
• Report on open/closed work orders and monitor status with the assigned party.
• Monitor vendor performance and train vendors on work order procedures.
• Assist with inspections of sites within the building portfolio.
• Communicate with client, landlords and vendors to resolve issues and provide project status updates.
• Support with measuring and reporting KPI against service level agreements.

Skills

Communication

Customer focus

Initiative

Detail oriented

Time management

Team oriented

Multi-tasking

Education

Associates or Bachelors degree

Tools

MS Office / reporting tools

Job description

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support facility management teams in delivering client facility services. The role can be hybrid or remote, with responsibilities spanning maintenance coordination, vendor management, and KPI reporting.

The ideal candidate has 3–5 years in an administrative or tenant services capacity, strong communication, and a customer-focused mindset. Benefits include comprehensive programs and competitive pay.