Senior F&B Supervisor – Multi-Outlet Operations

Caesars Entertainment; Bossier City (LA); On-site; USD 52,000 - 80,000; Full time

Job summary

Caesars Entertainment is seeking a Multi-Outlet Food & Beverage Supervisor in Louisiana to oversee restaurant operations on assigned shifts. You will lead daily service, manage staffing, monitor quality and sanitation, and coach team members to deliver exceptional guest experiences.

The role requires 4+ years in hospitality, 2+ years in supervision, and the ability to obtain local certifications. You will partner with leadership to achieve budget goals and maintain high safety standards.

Qualifications

• Minimum four (4) years related experience and/or equivalent combination of education.
• Two (2) years of supervisory experience required.
• Must be able to obtain Bossier ABO Card and Responsible Vendor Certification.
• Excellent interpersonal customer service, communication, team building, and problem-solving skills are required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
• Skill in solving a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read, write, speak, and understand English.

Responsibilities

• Supervises the daily operation of restaurant areas per established policies and procedures.
• Conducts pre-shift meetings, makes daily schedule adjustments, and controls shift staffing levels to meet budgeted labor costs, supervises employees’ job performance (includes coaching and reinforcement).
• Ensures proper training, supervision, and development of subordinates.
• Monitors and controls physical and sanitary condition of assigned areas.
• Assists in the completion of corrective action to achieve revenues, operating expenses, and GSRS rating.
• Ensures proper usage and requisitioning of operating supplies within established guidelines.
• Maintains daily employee attendance and work records.
• Inspects food service facilities to ensure compliance with health laws and internal regulations.
• Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
• Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
• Performs other duties as assigned.
• Spends the majority of time interviewing, training, and selecting employees.
• Conducts Performance Reviews.
• Makes or recommends wage increases and/or promotions.
• Provides for safety and security.
• Handles employees’ complaints or grievances.
• Recommends disciplinary action or disciplines employees.
• Plans, supervises, and monitors work.
• Monitors legal compliance with federal, state, and gaming laws.

Skills

Interpersonal communication

Team building

Problem solving

Customer service

Read and interpret documents

Public speaking

English proficiency

Records management

Sanitation compliance

Coaching and performance management

Job description

Caesars Entertainment is seeking a Multi-Outlet Food & Beverage Supervisor in Louisiana to oversee restaurant operations on assigned shifts. You will lead daily service, manage staffing, monitor quality and sanitation, and coach team members to deliver exceptional guest experiences.

The role requires 4+ years in hospitality, 2+ years in supervision, and the ability to obtain local certifications. You will partner with leadership to achieve budget goals and maintain high safety standards.