F&B Multi-Outlet Supervisor (Horseshoe Bossier)

Caesars Entertainment; Bossier City (LA); On-site; USD 52,000 - 80,000; Full time

Job summary

Caesars Entertainment is seeking a Multi-Outlet Food & Beverage Supervisor in Louisiana to oversee restaurant operations on assigned shifts. You will lead daily service, manage staffing, monitor quality and sanitation, and coach team members to deliver exceptional guest experiences.

The role requires 4+ years in hospitality, 2+ years in supervision, and the ability to obtain local certifications. You will partner with leadership to achieve budget goals and maintain high safety standards.

Qualifications

• Minimum four (4) years related experience and/or equivalent combination of education.
• Two (2) years of supervisory experience required.
• Must be able to obtain Bossier ABO Card and Responsible Vendor Certification.
• Excellent interpersonal customer service, communication, team building, and problem-solving skills are required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
• Skill in solving a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read, write, speak, and understand English.

Responsibilities

• Supervises the daily operation of restaurant areas per established policies and procedures.
• Conducts pre-shift meetings, makes daily schedule adjustments, and controls shift staffing levels to meet budgeted labor costs, supervises employees’ job performance (includes coaching and reinforcement).
• Ensures proper training, supervision, and development of subordinates.
• Monitors and controls physical and sanitary condition of assigned areas.
• Assists in the completion of corrective action to achieve revenues, operating expenses, and GSRS rating.
• Ensures proper usage and requisitioning of operating supplies within established guidelines.
• Maintains daily employee attendance and work records.
• Inspects food service facilities to ensure compliance with health laws and internal regulations.
• Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
• Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
• Performs other duties as assigned.
• Spends the majority of time interviewing, training, and selecting employees.
• Conducts Performance Reviews.
• Makes or recommends wage increases and/or promotions.
• Provides for safety and security.
• Handles employees’ complaints or grievances.
• Recommends disciplinary action or disciplines employees.
• Plans, supervises, and monitors work.
• Monitors legal compliance with federal, state, and gaming laws.

Skills

Interpersonal communication

Team building

Problem solving

Customer service

Read and interpret documents

Public speaking

English proficiency

Records management

Sanitation compliance

Coaching and performance management

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Job Summary

The Multi-Outlet Food & Beverage Supervisor supervises activities of restaurants on assigned shift.

How You Will Create the Extraordinary

• Supervises the daily operation of restaurant areas per established policies and procedures.
• Conducts pre-shift meetings, makes daily schedule adjustments, and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement).
• Ensures proper training, supervision, and development of subordinates.
• Monitors and controls physical and sanitary condition of assigned areas.
• Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses, and GSRS rating.
• Ensures proper usage and requisitioning of operating supplies within established guidelines.
• Maintains daily employee attendance and work records.
• Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.
• Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
• Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
• Performs other duties as assigned.
• Spends the majority of time interviewing, training, and selecting employees.
• Conducts Performance Reviews.
• Makes or recommends wage increases and/or promotions
• Provides for safety and security.
• Handles employees' complaints or grievances.
• Recommends disciplinary action or disciplines employees.
• Plans, supervises, and monitors work.
• Monitors legal compliance with federal, state, and gaming laws.

What You Will Need

• Minimum four (4) years related experience and/or equivalent combination of education.
• Two (2) years of supervisory experience required.
• Must be able to obtain Bossier ABO Card and Responsible Vendor Certification.
• Excellent interpersonal customer service, communication, team building, and problem-solving skills are required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
• Skill in solving a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read, write, speak, and understand English.

ADDITIONAL REQUIREMENTS

• Must be able to lift and carry upwards to 5 pounds.
• Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
• Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photocopiers.
• Respond to visual and aural cues.
• Operate in mentally and physically stressful situations.
• Must be physically mobile with reasonable accommodations.
• Must be able to tolerate industry standard chemicals for cleaning and sanitizing all kitchen areas, such as bleach, pine sol, oven cleaners, etc.
• Must be able to tolerate secondhand smoke, noise, and bright lights and work in constricted areas.
• Ability to tolerate regular exposure to loud, crowded, wet/or humid conditions, moving mechanical parts, extreme cold, and extreme heat.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check.

In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles.

Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer.

Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89117
• Job Schedule Full time