Senior Experience Designer, AI & Digital Platforms

Bank of America; Boston (MA); On-site; USD 144,000 - 171,000; Full time

Job summary

Bank of America’s Experience Design (XD) team seeks an XD II to deliver advanced execution for an interdisciplinary product design team supporting Digital Platforms and the Erica AI Virtual Assistant. Build cross-functional relationships, influence priorities, and ensure on-time, on-budget delivery with high experience quality.

The role advances multi-disciplinary XD delivery, develops end-to-end digital experiences, and applies expertise to define solutions meeting client needs and business

Qualifications

• 5+ years of industry design experience with multi-disciplinary product design.
• Experience designing multi-channel consumer-facing apps, AI-powered experiences, and complex systems.
• Strong understanding of user-centered design and Lean UX, Design Sprints, Agile.

Responsibilities

• Design, optimize and deliver best-in-class digital experiences from concept to execution.
• Collaborate with product management, engineering, content design and research teams.
• Develop and deliver advanced XD deliverables across discovery and delivery workflows, including wireframes and prototypes.
• Influence stakeholders and partner with cross-functional teams to ensure high-quality outcomes.

Skills

User Experience Design

Agile Practices

Stakeholder Management

Communication

Problem Solving

Collaboration

Design Systems

Design to Code

Education

Bachelor's degree in design or related field

Tools

MCP (Model Context Protocol)

JIRA

Confluence

Job description

Bank of America’s Experience Design (XD) team seeks an XD II to deliver advanced execution for an interdisciplinary product design team supporting Digital Platforms and the Erica AI Virtual Assistant. Build cross-functional relationships, influence priorities, and ensure on-time, on-budget delivery with high experience quality.

The role advances multi-disciplinary XD delivery, develops end-to-end digital experiences, and applies expertise to define solutions meeting client needs and business