Senior Executive Assistant | Strategic Support & Scheduling

Fifth Third; Grand Rapids (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Fifth Third Bank in Grand Rapids, MI seeks an Executive Assistant I to support senior executives in the C or D band. The role requires initiative, discretion, and the ability to manage complex schedules and travel.

You will coordinate meetings, screen calls, prepare reports, and liaise with internal and external partners. A high school diploma and five+ years’ administrative experience with MS Office are expected; strong communication and discretion are essential.

Qualifications

• High school education with typing, editing and reporting ability.
• Five+ years of secretarial/administrative experience preferred.
• Proficiency in MS Office (Word & Excel) required.
• Maintain confidentiality and professionalism at all times.
• Ability to multitask and manage multiple projects simultaneously.
• Strong interpersonal and communication skills across the organization.

Responsibilities

• Provides administrative support to the area executive.
• Judgment and initiative are required in certain situations.
• Administers programs, projects, campaigns and/or processes for the operating unit served.
• Coordinates manager’s schedule, makes appointments, and arranges travel.
• Answers, screens, and directs incoming calls to appropriate subordinates.
• Prepares administrative reports and conducts data gathering and analysis.
• Greets internal and external customers and answers questions.
• Manages mail, correspondence, and document distribution.
• Coordinates meetings, prepares agendas, and reserves facilities.
• Liaises with executives and external partners to obtain data.
• Drafts and revises written correspondence and reports.
• Maintains confidential file systems and records.
• Serves as liaison for administrative requests outside the department.
• Performs other administrative duties as assigned.

Skills

MS Office

Confidentiality

Multitasking

Interpersonal skills

Communication

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Email/calendar software

Job description

Fifth Third Bank in Grand Rapids, MI seeks an Executive Assistant I to support senior executives in the C or D band. The role requires initiative, discretion, and the ability to manage complex schedules and travel.

You will coordinate meetings, screen calls, prepare reports, and liaise with internal and external partners. A high school diploma and five+ years’ administrative experience with MS Office are expected; strong communication and discretion are essential.