Senior Executive Assistant & Process Improvement Lead

American Express Company; City of Albany (NY); Hybrid; USD 27,552 - 41,328; Full time

Benefits offered by this job

Competitive pay

Incentives

401(k) match

Health coverage

Flexible work

Parental leave

Wellness programs

Career development

Job summary

American Express is seeking an Executive Administrative Assistant in Albany to support two vice presidents and the executive team. The role focuses on calendar management, travel coordination, expense processing, and maintaining confidential records.

The candidate will manage onboarding for new hires, coordinate documentation, and serve as a liaison across the organization while upholding high standards of discretion and professionalism in a dynamic, fast-paced environment.

Qualifications

• 2+ years of executive‑level administrative experience.
• Excellent time‑management and organizational abilities.
• Proficiency with MS Office and Amex digital platforms.

Responsibilities

• Manage schedules, meetings, and travel for two VPs and executive team.
• Approve and reconcile VP expense reports and assist with related docs.
• Serve as primary contact for mail, email, and phone.
• Coordinate onboarding and enrollment for new hires across the group.
• Maintain and update key office documents, charts, and records.
• Act as SME/Champion for process improvements across GCG U.S.
• Support special projects and initiatives as requested.
• Ensure policy compliance and confidentiality of sensitive information.

Skills

Executive support

Time management

MS Office

Communication

Independent worker

Relationship building

Tools

MS Office Suite

Ariba

CareerTrack

MyHR

Job description

American Express is seeking an Executive Administrative Assistant in Albany to support two vice presidents and the executive team. The role focuses on calendar management, travel coordination, expense processing, and maintaining confidential records.

The candidate will manage onboarding for new hires, coordinate documentation, and serve as a liaison across the organization while upholding high standards of discretion and professionalism in a dynamic, fast-paced environment.