Senior Events Ops Lead — Signage & Partner Experience

Fanatics Inc.; New York (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Leadership role in events

Career growth opportunities

Exclusive sporting events

Job summary

Fanatics Events is seeking an Operations Manager for Signage & Partner Experience to own the signage program and meeting room operations across major productions such as Fanatics Fest and WWE World. You will partner with Fulfillment and Exhibitor Customer Success to ensure sponsor deliverables are executed accurately and on time onsite.

The ideal candidate is highly organized, detail-obsessed, and able to juggle multiple workstreams while traveling for load-in, show days, and load-out, including

Qualifications

• 5–8+ years in event operations, production, sponsorship fulfillment, or exhibitor services.
• Experience managing signage or print production vendors, from ordering through onsite install.
• Proficiency with Airtable or similar systems for tracking deliverables across teams.
• Highly detail oriented with strong organizational and multitasking skills.
• Willingness to travel and work onsite for multi-day event builds, including nights and weekends.

Responsibilities

• Own the end-to-end signage program across all events, including design coordination with marketing, ordering, production tracking, and onsite placement.
• Maintain signage inventory, specs, and placement maps; manage relationships with print and install vendors.
• Manage all meeting room space across the event footprint, including scheduling, AV/furniture setup requirements, and day-of coordination for internal, partner, and talent use.
• Partner with the Fulfillment team to translate sold sponsorship packages and partner requirements into actionable work orders and onsite execution plans.
• Serve as the operational point of contact ensuring partner deliverables are fulfilled accurately and on time.
• Partner with the Exhibitor Customer Success team to support exhibitor needs from contracting through onsite execution.
• Help resolve exhibitor issues in real time, ensuring a high-quality onsite experience.
• Act as the connective tissue between Operations, Fulfillment, Marketing, and Exhibitor Customer Success, flagging gaps and proposing process improvements.
• Maintain detailed trackers and documentation for signage, meeting rooms, and partner deliverables.

Skills

Event operations

Vendor management

Airtable

Detail oriented

Multitasking

Travel ready

Communication

Job description

Fanatics Events is seeking an Operations Manager for Signage & Partner Experience to own the signage program and meeting room operations across major productions such as Fanatics Fest and WWE World. You will partner with Fulfillment and Exhibitor Customer Success to ensure sponsor deliverables are executed accurately and on time onsite.

The ideal candidate is highly organized, detail-obsessed, and able to juggle multiple workstreams while traveling for load-in, show days, and load-out, including