Senior Events Manager - DoubleTree by Hilton Crystal City

Hilton Worldwide, Inc.; Arlington (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading hospitality company is seeking a passionate Senior Events Manager to oversee high-volume events at DoubleTree by Hilton Crystal City. The role involves negotiating contracts, managing client relationships, and ensuring exceptional service. Join a team dedicated to creating remarkable experiences.

Benefits

Medical Insurance Coverage

Mental health resources

Paid Time Off (PTO)

Go Hilton travel program

Parental leave

Debt-Free Education

401K plan with company match

Employee stock purchase program

Career growth opportunities

Recognition and rewards programs

Qualifications

• Experience managing high-volume events with at least 600 attendees.
• Flexible schedule to handle 5-11 events per month.

Responsibilities

• Negotiate business through proposals and contracts.
• Coordinate with clients and hotel departments for event success.
• Manage complex events and upsell opportunities.

Skills

Communication

Negotiation

Leadership

Customer Focus

Job description

Job Description - Senior Events Manager - DoubleTree by Hilton Crystal City (HOT0BLUS)

Job Description

Job Number:

HOT0BLUS

Work Locations

DoubleTree by Hilton Crystal City, 300 Army Navy Drive, Arlington, VA 22202-2891

DoubleTree by Hilton Crystal City is seeking a passionate Senior Events Manager to join the team! This property features 627 rooms and 33,316 sq. ft of total event space, located half a mile south of The Pentagon and three blocks from the Pentagon City Metro station.

Ideal candidates have experience handling high-volume events, a flexible schedule, and have managed events with at least 600 attendees, typically managing 5-11 events per month.

The Benefits – Hilton supports the mental and physical wellbeing of all Team Members through innovative programs and benefits such as:

• Access to pay when you need it via DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education through partnership with Guild Education, including college degrees and professional certifications
• 401K plan with company match
• Hilton Shares: employee stock purchase program at 15% discount
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Benefits may vary based on property-specific terms and conditions.

What will I be doing?

As Senior Events Manager, you will negotiate business through proposals and contracts, design menus and events to maximize revenue, and maintain relationships with corporate and social clients. You will coordinate with sales, hotel departments, and clients to ensure high-quality service throughout all phases of events. Your role primarily involves managing complex events, ensuring seamless transitions from sales to service, and upselling opportunities to enhance revenue. You will serve as the primary contact for event planners post-turnover and may support the Director of Catering and Events.

Your essential functions include:

• Organizing, planning, and prioritizing duties with clear goals
• Communicating effectively with clients and internal teams via phone, email, or in person
• Building and maintaining client relationships to meet expectations
• Demonstrating knowledge of systems, products, and processes
• Resolving conflicts and negotiating with clients and vendors
• Upselling and influencing to maximize revenue
• Making decisions based on analysis and evaluation of issues
• Providing high-quality service, guidance, and coaching to team members
• Participating in customer site inspections and supporting sales efforts
• Performing other duties as needed and maintaining regular attendance

#LI-JG3

What are we looking for?

Founded in 1919, Hilton is a leader in the hospitality industry, committed to innovation, quality, and success. We seek candidates who demonstrate our core values:

• Hospitality: delivering exceptional guest experiences
• Integrity: doing the right thing always
• Leadership: leading in industry and community
• Teamwork: collaborating effectively
• Ownership: accountable for actions
• Now: operating with urgency and discipline

We also value attributes like:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to creating remarkable experiences worldwide. Join us to be part of a tradition of excellence and innovation in hospitality.