Senior Event Tech Lead — AV & Client Solutions

Encore; Jacksonville (FL); On-site; USD 25,154 - 30,307; Full time

Job summary

A hospitality and events management company in Jacksonville is looking for a Senior Technical Lead. This position serves as a critical link between technical specialists and operations, focusing on the execution of events with excellence in audiovisual setups and troubleshooting. Ideal candidates will have a background in customer service and technical operations, along with strong communication skills. The role includes supervising technicians and ensuring client satisfaction while operating advanced equipment in dynamic environments. Competitive hourly pay offered.

Qualifications

• 2+ years of field experience is required.
• 2-3 years of customer service or hospitality experience is preferred.
• Strong customer, client, and coworker interface abilities.

Responsibilities

• Ensure accurate and timely setup of audiovisual equipment.
• Troubleshoot technical issues during events.
• Maintain positive client relationships through communication.
• Supervise other technicians during events.

Skills

Field experience

Customer service experience

Professional communication

Ability to lift 50 lbs

Education

Bachelor’s Degree

Job description

A hospitality and events management company in Jacksonville is looking for a Senior Technical Lead. This position serves as a critical link between technical specialists and operations, focusing on the execution of events with excellence in audiovisual setups and troubleshooting. Ideal candidates will have a background in customer service and technical operations, along with strong communication skills. The role includes supervising technicians and ensuring client satisfaction while operating advanced equipment in dynamic environments. Competitive hourly pay offered.