Senior Event Partnerships & Services Leader

Sfgiants; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

San Francisco Giants is seeking a Senior Client Services Manager to lead complex, high-touch events from planning through reconciliation. You will own event details and budgets, coordinate teams across Sales, Operations, Catering, Finance, Scoreboard and others, and manage VIP expectations for large-scale events.

You will serve as the primary client partner, translate goals into plans, and drive successful execution with financial discipline and exceptional service.

Qualifications

• Seven or more years of experience in event management, client services or hospitality.
• Experience managing high-touch, large-scale events (>1,000 attendees) at stadiums or similar venues.
• Advanced Excel skills for budgeting and cost tracking.
• Strong communication and relationship-building with senior clients and cross-functional teams.
• Proficiency with Outlook, Google Workspace and event software.
• Ability to work on-site at Oracle Park, including evenings and weekends.

Responsibilities

• Lead a portfolio of meetings, receptions, galas, concerts and other events from handoff and planning through on-site execution and follow up.
• Serve as the primary client contact, translating goals into clear event plans, anticipating needs and resolving issues with discretion and urgency.
• Build strong relationships with internal teams, clients and external partners to support seamless planning, clear communication and lasting client partnerships.
• Own high touch, large scale events with more than 1,000 attendees, coordinating guest experience, staffing, vendors, catering, production, timelines and venue logistics.
• Build and maintain detailed event budgets and cost sheets in Excel; track estimates, vendor costs, client charges, payments, changes and projected profitability.
• Review event orders, contracts, invoices and cost reports for accuracy; forecast expenses and revenue, flag variances and reconcile financial results after events.
• Partner with Sales to ensure a smooth client transition and identify thoughtful opportunities to expand the event experience and revenue.
• Coordinate internal teams and external vendors, clarify ownership and deadlines, and keep stakeholders informed as plans change.
• Lead on site execution, troubleshoot in real time and uphold venue standards, safety requirements and an exceptional guest experience.
• Capture client and team feedback, recommend process improvements and help strengthen the consistency and efficiency of the department.

Skills

Event management

Client services

Budgeting

Stakeholder mgmt

Microsoft Excel

CRM systems

On-site leadership

Tools

CRM software

Microsoft Excel

Job description

San Francisco Giants is seeking a Senior Client Services Manager to lead complex, high-touch events from planning through reconciliation. You will own event details and budgets, coordinate teams across Sales, Operations, Catering, Finance, Scoreboard and others, and manage VIP expectations for large-scale events.

You will serve as the primary client partner, translate goals into plans, and drive successful execution with financial discipline and exceptional service.