Senior Escrow Operations & Analytics Specialist

Bank of America Corporation; Scranton (Lackawanna County); On-site; USD 70,000 - 100,000; Full time

Job summary

Bank of America in the United States is seeking a Senior Operations Analyst to support the Escrow Management Service workflow, review inquiries, and ensure accurate sub-account reporting. The role requires strong data analysis, procedural knowledge, and the ability to work with mainframe and EMS systems.

You will coordinate with Escrow Ops Support and Processing teams, maintain controls, assist with audits, and deliver timely responses to client and partner requests while upholding accuracy and

Qualifications

• 2–4 years banking/treasury management services experience.
• Proficient with mainframe and bank systems.
• Strong analytical and communications skills.
• Experience with tax forms 1099/1042s preferred.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Analyze day-to-day issues and provide resolution for inquiries.
• Process and validate sub-account reporting data for EMS.
• Enter data in EMR Mainframe for sub-account setups and disbursements.
• Support compliance with 1099-INT, 1042-S, OFAC requirements.
• Collaborate with Escrow Ops Support and Processing teams.

Skills

Mainframe

ImageView

Wire Inquiry

GFS

OBA

AVAYA

Education

2–4 years banking/treasury experience

Tools

Microsoft Excel

Microsoft Office

Job description

Bank of America in the United States is seeking a Senior Operations Analyst to support the Escrow Management Service workflow, review inquiries, and ensure accurate sub-account reporting. The role requires strong data analysis, procedural knowledge, and the ability to work with mainframe and EMS systems.

You will coordinate with Escrow Ops Support and Processing teams, maintain controls, assist with audits, and deliver timely responses to client and partner requests while upholding accuracy and