Senior Epic Systems Analyst - Build & Training Leader

Berger Health System

Northern (KY)

Hybrid

USD 110,000 - 140,000

Full time

11 days ago

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Berger Health System in Kentucky seeks a Senior Systems Analyst Epic to design, build, test, deploy, and support Epic applications, aligning clinical and operational workflows with regulatory and revenue requirements. You will partner with clinical and IT teams to translate business needs into reliable configurations, interfaces, and reports while maintaining security and SLAs.

This role also includes application training, documentation, and mentoring of junior analysts, with responsibilities

Qualifications

Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field.
Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.
In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.
Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).
Strong requirements gathering, workflow design, and testing skills.
Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.
Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.
Proven track record of managing complex projects and leading cross-functional teams.

Responsibilities

Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.
Project Management: Manage smaller projects related to system implementations and upgrades.
Strong knowledge with various project management approaches, e.g. waterfall, agile.
Ability to lead project teams in project methodology.
Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes.
Mentor junior analysts and provide guidance on best practices.
Application Build, Configuration, and Deployment: Configure records, master files, and tools aligned to approved design.
Maintain environment parity and adhere to change management and build naming conventions.
Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis.
Provide advanced support for (Epic, Workday, Kronos,) and other applications.
Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
Ensure data integrity and metric definitions are consistent across modules and stakeholders.
Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
Embed privacy/security controls, including sensitive record handling and audit trails.
Contribute to ITIL-aligned incident, problem, change, and configuration management processes.