Senior Epic Revenue Cycle SME & Lead Analyst

East Tennessee Children's Hospital; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

East Tennessee Children's Hospital seeks an experienced Epic Analyst to implement complex Epic tools, support modules, and mentor junior analysts. You will work independently to scope, plan and deliver on customer requests, including break-fix issues and projects.

As Epic SME, you’ll optimize workflows, document builds, and coordinate with end users and IT teams. Strong communication and problem-solving are essential.

Qualifications

• Excellent oral and written communication skills.
• Service oriented.
• Able to work independently.
• Is proactive and makes routine decisions independently.
• Must have above average problem-solving skills.
• Excellent organizational, time management and customer service skills.
• Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.

Responsibilities

• Participates in the analysis, selection, design, development, and implementation of revenue cycle information solutions.
• Consistently develops practical and detailed project work plans and test plans according to departmental standards.
• Coordinates the development of functional design specifications interface specifications, conversion specifications, and database structures.
• Ensures system user interfaces are designed to maximize efficient and error-free utilization by the user.
• Consistently notifies management of problems or delays related to the project and provides alternative approaches.
• Effectively performs as a member of the project team; works with other personnel assigned to the project to efficiently perform assigned tasks.
• Actively participates in meetings, completes assignments timely and accurately.
• Leads Epic projects independently as defined by the IT project management methodology.
• Prepare meeting agendas and disseminate meeting minutes in a timely manner.

Skills

Epic SME

Independent worker

Problem solving

Communication

Education

Associate degree in computer science or related field

Tools

MS Office

Excel

PowerPoint

Outlook

Job description

East Tennessee Children's Hospital seeks an experienced Epic Analyst to implement complex Epic tools, support modules, and mentor junior analysts. You will work independently to scope, plan and deliver on customer requests, including break-fix issues and projects.

As Epic SME, you’ll optimize workflows, document builds, and coordinate with end users and IT teams. Strong communication and problem-solving are essential.