Epic Revenue Cycle SME & Apps Lead

East Tennessee Children's Hospital Association; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

East Tennessee Children's Hospital Association in the United States seeks an Epic Analyst to implement complex Epic tools and ensure proactive support and maintenance of assigned Epic modules. Experience with Rev Cycle modules preferred.

You will serve as the Epic SME, scope, plan, and deliver on customer requests, including break-fix issues and projects, while mentoring junior analysts. Collaborate with IT Revenue Cycle, Access and Finance teams to ensure alignment with organizational goals.

Qualifications

• Associate degree required; related IT field preferred.
• Excellent verbal and written communication.
• Ability to work independently and proactively solve problems.
• Strong organization and time management; customer service focused.

Responsibilities

• Participates in the analysis, design, development, and implementation of revenue cycle information solutions.
• Develops project work and test plans per standards.
• Coordinates design specifications, interface and conversion specs, and database structures.
• Ensures user interfaces maximize efficient and error-free use.
• Mentors junior analysts learning Epic and provides guidance.
• Leads Epic projects within IT project management framework.
• Communicates with end users, IT, and vendors to resolve issues.
• Prepares and presents documentation for task forces.

Skills

Excellent communication

Independent worker

Proactive problem-solving

Organizational skills

Customer service oriented

Time management

Education

Associate degree in computer science or related field

Tools

MS Office

Outlook

Excel

PowerPoint

Job description

East Tennessee Children's Hospital Association in the United States seeks an Epic Analyst to implement complex Epic tools and ensure proactive support and maintenance of assigned Epic modules. Experience with Rev Cycle modules preferred.

You will serve as the Epic SME, scope, plan, and deliver on customer requests, including break-fix issues and projects, while mentoring junior analysts. Collaborate with IT Revenue Cycle, Access and Finance teams to ensure alignment with organizational goals.