Senior Epic Radiant Application Analyst & Mentor

Houstonmethodistcareers

Bellaire (TX)

On-site

USD 90,000 - 120,000

Full time

14 days+
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Job summary

Houston Methodist is seeking a Senior Application Analyst responsible for expert-level support and configuration of assigned applications, training and mentoring junior analysts, and helping customers improve operational efficiency.

The role proactively manages issues, oversees change, provides high-level administration, participates in project planning and budget forecasting, and collaborates across IT and clinical teams to deliver reliable, compliant application services.

Qualifications

  • Bachelor’s degree in Information Technology, Business Administration or related field, or equivalent IT professional experience
  • Five years’ experience in IT or clinical or business workflow
  • Experience supporting large scale clinical, ancillary or business environments
  • Epic certification must be maintained within 6 months

Responsibilities

  • Acts as liaison between work teams and departments.
  • Facilitates team and client meetings and delivers informative, well-organized presentations.
  • Serves as role model and mentor to other team members; may train newly onboarded or more junior team members.
  • Facilitates working group sessions to identify and drive requirements to improve business processes.
  • Sets customer expectations, prioritizes tasks, and delivers solutions on time.
  • Manages customer expectations and deliverables through meetings, calls, presentations and reports.
  • Oversees and monitors multiple large-scale projects within multiple functional departments.
  • Creates custom solutions or advanced configuration options to solve operational or workflow issues.

Skills

Expert troubleshooting
Customer service
Project management
Leadership
English proficiency

Education

Bachelor’s degree in IT or related field

Tools

Epic Certification

Job description

Houston Methodist is seeking a Senior Application Analyst responsible for expert-level support and configuration of assigned applications, training and mentoring junior analysts, and helping customers improve operational efficiency.

The role proactively manages issues, oversees change, provides high-level administration, participates in project planning and budget forecasting, and collaborates across IT and clinical teams to deliver reliable, compliant application services.

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