Senior Epic Environment & Release Coordinator

University of Texas; Austin (TX); On-site; USD 98,000 - 130,000; Full time

Job summary

The Senior Epic Environment & Release Analyst role at The University of Texas at Austin is a hands-on coordination position supporting Epic environment governance, change management, and release readiness. You will coordinate calendars, CAB/ECAB administration, Data Courier processes, and Nova upgrade activities across multiple teams.

This role emphasizes meticulous documentation, cross‑functional collaboration, and adherence to policy while enabling scalable Epic operations and a clear

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Experience supporting healthcare information systems, enterprise applications, IT change management, release management, application administration, or a comparable technical environment.
• Coordinate multiple concurrent activities, deadlines, stakeholders, and dependencies.
• Strong organizational, documentation, written communication, and meeting‑facilitation skills.
• Ability to learn Epic environment concepts, application build migration, Data Courier interfaces, and release‑governance processes.
• Ability to work effectively with both application and technical teams and to escalade risks appropriately.
• Strong attention to detail and commitment to established policies, procedures, and audit requirements.
• Minimum 4 years of experience managing Epic Data Courier in a healthcare IT setting.
• Epic DC Administrator Certification (required).
• Proven experience running Change Approval Boards and enforcing change control protocols.
• Strong working knowledge of Item Profile Groups.
• Strong working knowledge of Content Management.
• Strong working knowledge of Data Courier interface build and configuration.
• Strong working knowledge of multi‑environment Epic system administration.
• Experience resolving CID and UCI conflicts across environments.
• Familiarity with change control processes and ServiceNow workflows.

Responsibilities

• Epic Environment & Release Management Coordination Maintain the integrated Epic environment and release calendar, including planned releases, upgrades, updates, maintenance activities, change windows, testing periods, and key readiness milestones.
• Coordinate shared calendar invitations, stakeholder meetings, release communications, reminders, and administrative notifications.
• Maintain release checklists, readiness trackers, dependency logs, decision records, meeting artifacts, and supporting documentation.
• Track completion of assigned release activities across application, platform, infrastructure, integration, security, and vendor teams and escalated overdue or at‑risk items to management.
• Support release readiness reviews by consolidating status, open risks, dependencies, outstanding approvals, and completion evidence.
• Maintain current stakeholder and distribution lists for Epic release, environment, CAB/ECAB, and upgrade communications.
• Support administrative closeout of releases and maintenance activities, including documentation of outcomes, unresolved items, and follow‑up actions.
• Assist with tracking environment utilization and scheduling conflicts across Epic non-production and production environments.
• Epic Change Approval Board (CAB/ECAB) Administration Administer the day‑to‑day operations of the Epic Change Approval Board (CAB) and Emergency Change Approval Board (ECAB).
• Prepare meeting agendas and change-review materials; coordinate meeting invitations and required stakeholder participation.
• Validate that change submissions contain required administrative information and supporting documentation before governance review.
• Document CAB/ECAB decisions, approvals, conditions, deferrals, action items, and escalations.
• Maintain an auditable record of Epic change-governance activity and communicate approved change schedules to affected stakeholders.
• Track action items and outstanding requirements resulting from CAB/ECAB review.
• Support continuous improvement of change-control procedures, templates, documentation standards, and governance workflows.
• Epic Data Courier Administration & Promotion Governance Configure, monitor, support, and troubleshoot Epic Data Courier interfaces used to migrate application builds between Epic environments.
• Manage and troubleshoot the migration of the application build across Epic environments.
• Maintain Data Courier interfaces and protection settings in accordance with established policies and procedures.
• Support application analysts with Data Courier import/export functionality and approved build-promotion processes.
• Resolve or coordinate the resolution of Data Courier synchronization and migration issues.
• Work with application teams to import, export, and troubleshoot master-file migration.
• Maintain Data Courier operational documentation, promotion standards, migration records, and governance controls.
• Provide guidance and education to Epic analysts regarding Data Courier processes, promotion expectations, and required documentation.
• Escalate exceptions, high-risk migrations, or promotion-governance concerns to the Director or designated technical leadership.
• Epic Nova Administration Serve as the operational administrator for Epic Nova during quarterly Epic upgrades.
• Work with Epic upgrade leadership, application teams, and Epic Nova Support to support the release-note review strategy.
• Coordinate release-note review activities for Epic upgrades, including assignment, tracking, status reporting, and follow-up.
• Maintain Nova review schedules, ownership assignments, due dates, completion status, and disposition records.
• Monitor outstanding, overdue, high-impact, or cross-application Nova items and elevate risks or unresolved decisions.
• Provide consolidated Nova readiness reporting to Epic platform leadership and participating application teams.
• Maintain documentation and communications supporting Nova review governance and upgrade readiness.
• Release Readiness, Communications & Cross-Application Coordination Coordinate administrative readiness activities across Epic application, platform, infrastructure, integration, security, training, operational, and vendor teams.
• Publish and maintain release schedules, milestone reminders, planned-change notifications, and readiness communications.
• Identify scheduling conflicts, unresolved dependencies, missing documentation, and cross-application impacts for escalation.
• Support integrated readiness meetings and ensure decisions, action items, owners, and due dates are documented.
• Assist leadership in maintaining consistent release-management processes across Epic applications and supporting technologies.

Skills

Coordination

Documentation

Meeting facilitation

Stakeholder management

Epic concepts

Risk escalation

Team collaboration

Education

Bachelor's degree

Epic DC Administrator Certification

Job description

The Senior Epic Environment & Release Analyst role at The University of Texas at Austin is a hands-on coordination position supporting Epic environment governance, change management, and release readiness. You will coordinate calendars, CAB/ECAB administration, Data Courier processes, and Nova upgrade activities across multiple teams.

This role emphasizes meticulous documentation, cross‑functional collaboration, and adherence to policy while enabling scalable Epic operations and a clear