Senior Epic ECSA Engineer

Resourcing HQ (RHQ); Fort Worth (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Resourcing HQ (RHQ) seeks an Epic Web and Service Server Engineer Sr. in Fort Worth, Texas. The candidate will join the Epic technical team, contributing to the development and maintenance of Epic technical infrastructure. Required qualifications include a Bachelor's degree, Epic ECSA certification, and at least 5 years of IT experience.

Strong analytical, communication, and customer service skills are essential. This role also necessitates a thorough understanding of operating systems and regulations affecting healthcare.

Qualifications

• Bachelor's Degree Preferred.
• 4 years of direct Epic ECSA experience required.
• Minimum of 5 years of experience in information technology.

Responsibilities

• Develop and apply technical expertise on the Epic technical team.
• Support Epic technical infrastructure including technologies and systems.
• Provide consulting services to application development teams.

Skills

Understanding of operating system concepts

Knowledge of PowerShell

Excellent analytical skills

Strong customer service orientation

Familiar with HIPAA regulations

Time management skills

Education

Bachelor's Degree

4 years of direct Epic ECSA experience

Minimum of 5 years of experience in IT

Tools

VMware

Citrix

EpicCare Link

Job description

Residency in the DFW area is REQUIRED Relocation Assistance is available

Job Description

The Epic Web and Service Server Engineer Sr. will independently contribute to developing and applying their technical expertise on the Epic technical team that supports Epic technical infrastructure. This includes technologies, systems, networks, data architectures, capacity planning, system performance, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies. In addition, they are responsible for the establishment, development, and promotion of Epic architectures, as well as hardware and software components. This role provides consulting services to the Epic application development teams and/or customers regarding technologies and the application of Epic technology standards.

Education

• Bachelor's Degree Preferred
• 4 years of direct Epic ECSA experience with progressive experience is required
• Minimum of 5 years of experience in information technology

Knowledge and Experience

• Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
• Knowledge of PowerShell
• Ability to create, understand, and follow processes to ensure the successful execution of critical maintenance procedures.
• Able to exercise independent judgment and take action.
• Highly self-motivated and directed.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation. Experience working in a team-oriented, collaborative environment.
• Familiar with HIPAA and other regulations that impact hospitals and clinics.
• Strong time management skills and the ability to prioritize requests.

Technical Skills

• Hyperspace WebNetworking
• InterconnectSystem
• PulseBusiness
• Continuity
• Access EPS
• System
• Performance
• Analytics
• MyChart
• Care Everywhere
• EpicCare Link
• Hyperspace
• Client Capacity Management
• Scripting/Programming
• VMware
• Citrix
• Windows
• Server Management

Certification/Licensure

• Current Epic ECSA certification is required.
• One or more Third Party Certifications or certifications are required: Microsoft, MCSA, Microsoft MCP, Microsoft MCTS, Citrix CCA-V, Citrix CCA-N, VMware VCP-DCV, VMware VCP-DTM, CompTIA Server+