System Administrator EPIC - IT Services - Full Time REMOTE

Solution for Health International; Concord (NH); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health coverage

Disability insurance

Tuition reimbursement

403(b) retirement plan

Job summary

SolutionHealth in Concord, NH is seeking an Epic Systems Administrator to install, configure, operate and maintain the Epic Service, Client and Web Application Servers. This role demands proactive support across Windows and Linux environments with a focus on reliable EHR delivery.

You will assist in provisioning server infrastructure, VMware administration, and deployment of line-of-business applications, ensuring service levels and security standards are met.

Qualifications

• Bachelor’s Degree in MIS, Computer Science, Information Technology, or related field with 3–5 years of relevant experience.
• Vendor certification in supported applications/modules or demonstrated proficiency within 6 months of hire.
• 3–5 years of experience supporting server/storage infrastructure technologies.

Responsibilities

• Provide customer service to end users via phone, email, or in person in a timely, professional manner.
• Assist in the implementation, configuration and deployment of server/system infrastructure across Microsoft and Linux platforms.
• Assist in supporting VMware infrastructure and ongoing administration of the enterprise environment.
• Coordinate with departmental resources to install and maintain line-of-business applications.

Education

Bachelor’s Degree in MIS/Computer Science/Information Technology

Tools

Epic Systems

VMware

Windows Server

Linux

Job description

Who We Are:

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

The Epic Systems Administrator is responsible for the installation, configuration, operation, and maintenance of the Epic (Electronic Health Record) Service, Client Application, and Web Application Servers. This position also performs setup and configuration, proactive monitoring, and maintenance of assigned systems and application delivery technology.

What You’ll Do:

• Provides customer service to the end user community via telephone, electronic communications or in person in a timely and professional manner.
• Assist in the implementation, configuration and deployment of server/system infrastructure. This includes but is not limited to supporting both physical and virtual environments across Microsoft and Linux platforms.
• Assist in supporting VMware infrastructure. This includes hardware and software an ongoing administration of the enterprise environment.
• Coordinates with appropriate departmental and organizational resources to install and maintain line of business applications for assigned systems

Who You Are:

Education:

Bachelor’s Degree in MIS, Computer Science, Information Technology, related field, or equivalent combination of education and 3-5 years relevant experience, Required

Licensure:

Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient) employee will have 6 months from their DOH (Date of Hire) or DOT (Date of Transfer) into a position that requires certification (proficiency), Required

Experience:

3-5 years of experience supporting server/storage infrastructure technologies, Required

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan