Remote Senior EPIC Configuration Analyst - (MyChart)

Presbyterian Healthcare Services; Albuquerque (NM); Hybrid; USD 81,000 - 139,000; Full time

Job summary

Presbyterian Healthcare Services in Albuquerque, NM is hiring a Senior EPIC Configuration Analyst (MyChart). This role requires deep knowledge of Epic System software, collaborating with SMEs and end users to tailor the system to organizational needs.

The position offers a hybrid work model with in-office requirements for local candidates. The ideal candidate will have EPIC experience, MyChart certification, and a Bachelor's degree with IT or business background.

Qualifications

• Bachelor's degree plus two years IT or business experience.
• Two years of Epic-specific experience; more in lieu of a degree may substitute.
• Epic certification in supporting the application is required.

Responsibilities

• Provide tier-2 support for incidents via help desk, with 24/7 on-call as needed.
• Analyze incidents, maintenance, enhancements, upgrades and projects with cross-team collaboration.
• Develop and maintain requirements, test cases, and update scripts to reflect workflows.

Skills

Epic configuration

MyChart

IT experience

Team collaboration

Education

Bachelor's degree

Epic experience or certification

Job description

Location Address:

9521 San Mateo NEAlbuquerque, NM 87113-2237

Compensation Pay Range:

Minimum Offer $81,432.00
Maximum Offer $138,611.20

Now Hiring: Remote Senior EPIC Configuration Analyst - (MyChart)

Summary:

Build Your Career. Make a Difference. We are seeking a skilled Senior EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs.Type of Opportunity: Full timeJob Exempt: YesJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)

Responsibilities:

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.

• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.

• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.

• Modify Epic records, tables, and master files to support the application design, additions, and changes.

• Implement changes using documented procedures that are compliant with department s policies and procedures.

• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.

• Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications.

• Work independently 100% of the time.

• Promote teamwork within and with other teams

• Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.

• Support the training team by keeping trainers abreast of new functionality and system changes.

• Understanding of workflows, integration between application, downstream systems, and integrated workflows.

• Create new workflows with collaboration of SME

• Create solutions that allow our end users to be more productive and effective.

Hybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.

Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming

Required Certification: MyChart

Qualifications:

• Bachelor's degree plus 2 years' of IT or business experience.

• 2 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree.

• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.