Senior Epic Analyst, Healthy Planet & Care Coordination

CVS Health; Illinois; Hybrid; USD 83,000 - 222,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits package

Job summary

CVS Health is seeking a Senior Epic Analyst to lead the design, build, and optimization of Epic solutions for Healthy Planet and Care Coordination. You will partner with clinical and operational leaders to translate program goals into scalable workflows, maintain registries, care plans, and care teams, and mentor junior analysts.

In this role, you will drive testing, governance, and release activities, ensuring data quality and interoperability across care settings, while guiding stakeholders

Qualifications

• Bachelor's degree in Health Informatics, Information Systems, Nursing, or related field (or equivalent experience).
• 4+ years of Epic experience, with substantial hands-on work in Healthy Planet and/or care coordination/care management modules.
• Epic certification(s) in Healthy Planet, Care Everywhere, Ambulatory or related modules required or strongly preferred.
• Demonstrated experience designing workflows for population health, care management, or value-based care programs.
• Strong understanding of transitions-of-care processes and cross-continuum care delivery.

Responsibilities

• Design, build, and maintain Healthy Planet registries, care plans, care teams, and health maintenance topics to support population health and value-based care initiatives.
• Configure and optimize risk stratification tools, care gap identification, and outreach workflows within Healthy Planet.
• Lead testing and validation of Healthy Planet builds to ensure accuracy of registry logic, care plan triggers, and reporting outputs.
• Design and maintain care coordination workflows supporting transitions of care, discharge planning, referral management, and care team communication.
• Optimize Care Everywhere and interoperability workflows to support timely, accurate information exchange across care settings.
• Partner with care management and case management teams to streamline documentation, task management, and communication tools within Epic.
• Serve as the primary Epic liaison for Population Health, Care Management, and ACO stakeholders, translating program goals into technical requirements.
• Facilitate workflow design sessions with clinical and operational leadership to identify pain points and optimization opportunities.
• Present build recommendations, timelines, and trade-offs to leadership and governance committees.
• Mentor junior and mid-level analysts on Healthy Planet and care coordination build standards, testing practices, and troubleshooting techniques.
• Review and validate build work completed by other team members prior to release.
• Contribute to team documentation, standard operating procedures, and onboarding materials.
• Partner with reporting teams to ensure Healthy Planet and care coordination data feeds support accurate dashboards and quality/outcomes reporting (e.g., Reporting Workbench, Clarity/Caboodle, SlicerDicer).
• Participate in change control, release planning, and regression testing for Healthy Planet and care coordination builds.
• Maintain up-to-date documentation of workflows, build configurations, and design decisions for audit and knowledge-continuity purposes.
• Manage and groom user stories/backlog items in agile tools (e.g., Rally) to support accurate leadership reporting and release planning.

Skills

Epic experience

Care coordination

Workflow design

Mentorship

Stakeholder communication

Education

Bachelor's degree in Health Informatics, Information Systems, Nursing, or related field

Job description

CVS Health is seeking a Senior Epic Analyst to lead the design, build, and optimization of Epic solutions for Healthy Planet and Care Coordination. You will partner with clinical and operational leaders to translate program goals into scalable workflows, maintain registries, care plans, and care teams, and mentor junior analysts.

In this role, you will drive testing, governance, and release activities, ensuring data quality and interoperability across care settings, while guiding stakeholders