Senior Entertainment Operations Lead

Six Flags Entertainment Corporation; Austell (GA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Free tickets for family & friends

Promotion opportunities

Exclusive employee events & discounts

Job summary

Six Flags Entertainment Corporation is seeking a Senior Supervisor of Entertainment in Austell, GA to oversee the daily operations of the Entertainment Department and drive high guest satisfaction. You will liaise between team members, supervisors, and the Entertainment Manager while handling recruitment, onboarding, training, scheduling, and administrative duties.

The role emphasizes coordinating programs, coaching staff, ensuring safety and policy compliance, and supporting events and projects

Qualifications

• Experience in leadership or supervisory roles in entertainment, attractions, hospitality, or related fields.
• Strong recruitment, interviewing, training and employee development skills.
• Excellent communication, interpersonal, and conflict-resolution abilities.
• Ability to manage multiple priorities in a fast-paced setting.
• Strong organizational, project and time management skills.

Responsibilities

• Oversee day-to-day operations of the Entertainment Department for smooth program execution.
• Serve as a communication bridge between team members, supervisors, and leadership.
• Coordinate recruitment, interviewing, hiring, onboarding and retention initiatives.
• Develop and facilitate training programs to meet performance and service standards.
• Monitor staffing levels and assist with scheduling.
• Maintain departmental records, payroll documentation, and admin requirements.
• Coach and evaluate staff for growth and accountability.
• Ensure compliance with company policies and safety procedures.
• Assist in planning/ executing entertainment events and projects.
• Address operational challenges and team concerns promptly.
• Identify opportunities for process improvements.

Job description

Six Flags Entertainment Corporation is seeking a Senior Supervisor of Entertainment in Austell, GA to oversee the daily operations of the Entertainment Department and drive high guest satisfaction. You will liaise between team members, supervisors, and the Entertainment Manager while handling recruitment, onboarding, training, scheduling, and administrative duties.

The role emphasizes coordinating programs, coaching staff, ensuring safety and policy compliance, and supporting events and projects