Guest Services & Recreation Supervisor

Obsolete Site; Hinesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Obsolete Site in Georgia seeks a supervisory guest services role focused on ticket sales for local events and attractions. The position involves providing travel-related information, arranging tickets, and guiding itineraries for visitors.

Qualified candidates will have a two-year AA degree in hospitality or a closely related field and proven supervisory or managerial experience, with strong communication and customer-service skills. Pre-employment checks and a probationary period apply.

Qualifications

• Progressively responsible experience, including supervisory or managerial experience.
• Must have exceptional communication and people skills in customer service and problem resolution and be able to supervise the work of others.
• A two (2) year degree (AA) with a major emphasis in hospitality management or closely related field may be substitute for some of the required experience.
• If using education as a substitute for experience, you must upload transcripts at the time of application.

Responsibilities

• Areas of responsibility include ticket sales for local area events and attractions.
• Guest services provides information on rental cars, taxis, ground transportation, dinner reservations, and other general information about the hotel and the area.
• Provides travel information and assistance to persons giving information on attractions they plan on visiting, providing tickets to attractions, and preparing itineraries.
• Responsible for the procurement and accountability of tickets.
• Reviews trends in the field of recreation and leisure travel and makes recommendations for program adjustments.
• Makes presentations on activities and services available to various functions, meetings, retirements, and installation orientations.
• Performs a full range of supervisory duties, including recommending recruitment or reassignment actions, conducts performance appraisals and submits for approval by the manager.
• Performs other duties as assigned.

Skills

Supervisory experience

Customer service

People skills

Communication

Team supervision

Education

AA degree in hospitality management or closely related field

Job description

Obsolete Site in Georgia seeks a supervisory guest services role focused on ticket sales for local events and attractions. The position involves providing travel-related information, arranging tickets, and guiding itineraries for visitors.

Qualified candidates will have a two-year AA degree in hospitality or a closely related field and proven supervisory or managerial experience, with strong communication and customer-service skills. Pre-employment checks and a probationary period apply.